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Recently converted from PC Suite to OVi Suite, as 'forced' by the imminent obsoleteness of PC Suite. Made backups via OVI Suite in the last four weeks, ensuring "all boxes" ticked, just like I did for years in PC Suite.
After a firmware upgrade I realized that _not all user files_ are in the backups. I can reproduce this easily. When I create a backup _six_ checkboxes are ticked, including "Documents" . Upon restore only _five_ checkboxes available, no "Documents" to be seen.
1) How can I avoid this problems in the future
2) Why is there not an option backup entire device ?