[malange007]

No your not getting me. Is the windows thats installed onto your computer. Is that original???

[Apodida]

Oh, the Windows XP SP3 is valid, beyond doubt. I work for a very large IT Corporation (not MS) and we probably have in excess of 500,000 systems installed. Microdoft would  probably notice if we'd filched them. :-)

[malange007]

well i wont speculate but there can be an issue on work computers as they have a certain level of encryption done on them to prevent un authorized access like antiviruses which hinder certain file downloads.
Two solutions either you can try it on some other computer , if that doesnt work you can always goto guys at NCC they will take care of it .

[bimaldevm]

At last I installed belle on my c7

In the Installation phase I interrupted the phone by calling on to it.Then OVI suite shows an error and reconnected the cable then ovi shows phone restarting message. But it doesn't happen then I manually restarted the phone without disconnecting cable and continued installation and ignored all windows notification.

I wasted my two days for this and atlast I installed. Friends follow this technique .And sorry for bad english

[nickshor]

yes,it works ,thanks!

[jinu_13]

Still it does't work.

I tried the same technique but still it is not upgrading the software.

[magovoru]

Hi jinu_13,

Have you tried thos steps? It should helps.

If you lose connection during the backup, installation or restore phase, please do the following:

1. Disconnect the USB cable from your phone

2. Press your phone’s power button for about 10 seconds

3. Reconnect the USB cable

4. Wait for the installation to continue

Note: If this doesn’t solve your issues, try to connect your phone to another USB port on your laptop or to a USB port on the backside of your desktop PC. In some cases rebooting the computer also helps or using another PC to do the update.

Please reply the result!

[madmax22]

I have the same issue with the same error, but unfortunately my nokia 500 it's dead. What should I do?

[magovoru]

Hi madmax22,

If you can't start your device then you need to visit a Nokia care point.

You can check your local care point on the following link:

http://europe.nokia.com/support/repair-and-recycle/repair/care-points

[maridgo]

Dear all, I deactivated my Windows Firewall, I just closed Nokia Suite and executed it as User, but without checking "Protect my equipment and data against...". Then I updated my N8 software without problem! Hope it help you.

[Radovu]

Attempting to upgrade Nokia C1-01 software by means of Ovi Suite, I tried all recommendations under this thread, endlessly getting the same error code on and on.

I subsequently assumed that the root cause may actually reside in Ovi Suite itself and resorted to Nokia Software Updater instead.

It worked like a charm and it should be advertised as primary tool for the main purpose of firmware updates.

[vps_vps]

Hi,

while upgrading the phone software i received the error 12052, i tried resetaring the cell and computer but nothing helped me.

suggets me

regards,

vps

[kolembo]

Having the same problems...trying all the tips and getting nothing.

[7195]

What to do now ?

Tried all the mentioned Solutions for my C202..

NOTHING HAPPENED !

Please solve this Problem ASAP !

[mickywrx]

I got this error code trying to re-install the software on my 5230 that was acting up.

Tried the below; as posted above

If you lose connection during the backup, installation or restore phase, please do the following:

1. Disconnect the USB cable from your phone

2. Press your phone’s power button for about 10 seconds

3. Reconnect the USB cable

4. Wait for the installation to continue

Note: If this doesn’t solve your issues, try to connect your phone to another USB port on your laptop or to a USB port on the backside of your desktop PC. In some cases rebooting the computer also helps or using another PC to do the update.

No joy.

I now have a brick, instead of a phone.

For the 1st time ever, I don't think I'll be buying another Nokia - had Nokia's for circa 12/13 years now. 

[MegaZonTR]

i was have same problem;

i have changed the usb port and problem has fixed...

if you have a pc please use the onboard usb ports at the mainboard directly...

[DjLeoRodriguez]

HEY GUYS! finally i solved the problem!

Greetings From Colombia See you!

Moderator's note: Non-English link removed. Nokia Support Discussions is a mulitnational forum accessible from every Nokia website around the world. In order to make operations simpler, we use English as a common language for all forum activities.

[Depiko]

hi all, i also having this problem on my nokia asha 200,

let's see how i solve the problem

1. no problem until steps
2. phone restarst and here comes the prob
3. go to connectivity and change you usb cable connection *on the connectivity* to nokia suite, 
4. everytime restart, evertime you'll need to do it  

hope you all succeed!

[kayfadz]

I'm updating myE71 thru Nokia Suite,initially everythig goes fine.Suddenly error 12052 pop out and my phone goes blank.What should I do...someone please help me

[farby]

---

kayfadz wrote:

I'm updating myE71 thru Nokia Suite,initially everythig goes fine.Suddenly error 12052 pop out and my phone goes blank.What should I do...someone please help me

---

Try the NSU instead and see if you get the same problem ..