[ManarH]

My problem is that I wanto to format my phone memory because theres some major issues with my phone 

Ofcourse i would like to create a backup with my contacts, messages , everythingg

When i connect my Nokia E5-00 to my laptop using Usb Cable, the nokia pc suite cannot view my messages or my contacts or any calender entries.
I tried backing them up, but the problem persists, pc suite cannot back them up, but can backup other items such as notes, gallery files, sttings..
i also cannot synchronise my contacts from phone to pc

i tried reinstalling the Pc support on my phone, i deleted the sms, contacts and mms ds plugins and reinstalled the support, it installs succesfully , but it wouldnt solve my problem

Model: nokia e5-00
Software version: 101.003
version date: 27-jun-2012
please help me  , thanks in advance.

[ManarH]

My problem is that I wanto to format my phone memory because theres some major issues with my phone 

Ofcourse i would like to create a backup with my contacts, messages , everythingg

When i connect my Nokia E5-00 to my laptop using Usb Cable, the nokia pc suite cannot view my messages or my contacts or any calender entries.
I tried backing them up, but the problem persists, pc suite cannot back them up, but can backup other items such as notes, gallery files, sttings..
i also cannot synchronise my contacts from phone to pc

i tried reinstalling the Pc support on my phone, i deleted the sms, contacts and mms ds plugins and reinstalled the support, it installs succesfully , but it wouldnt solve my problem

Model: nokia e5-00
Software version: 101.003
version date: 27-jun-2012
please help me  , thanks in advance.

[adrianhughes]

Try deleting the Nokia Connectivity Cable Driver under the list of installed programs in Windows, along with Nokia Suite and try re-installing Nokia Sutie and trying again.

[ManarH]

Tried that a million times doesnt solve the problem