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Unable to connect Nokia X6 to Ovi Suite

Advisor
thechieftrout
Posts: 13

Unable to connect Nokia X6 to Ovi Suite

I have installed Nokia Ovi Suite on my pc (Windows 7) but when I try to connect my Nokia X6 I keep getting this message

 

Device Driver software was not successfully installed

Please consult with your device manufacturer for assistance getting this device installed. 

MTP USB Device - failed

 

I have tried uninstalling / reinstalling Ovi Suite but no joy.  Annoying thing is that I can connect to Ovi Suite on the netbook ok but not the new all singing all dancing main pc!

 

Would appreciate any help with this as I am unable to connect my phone to Ovi Suite - thanks

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Mobile Overlord
farby
Posts: 19,154

Re: Unable to connect Nokia X6 to Ovi Suite

Uninstall Nokia Connectivity Cable driver thru' Windows Control Panel and reboot both PC and Phone.. Then connect again and wait for the Drivers to install. Make sure the PC is connected to internet to enable download of the latest drivers if required...

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