[thejauffre]

Hi to all,

it's a little time i'm wondering how to reinstall a firmware on my nokia 5800. i think it has many problems (i.e. when i try to attach a note to a calendar event, the application crashes); but i can't find the way to do this with ovi suite.

any suggestions? 

[thejauffre]

ok, i searched on the net, and discovered that there are some programs i could use to "flash" a firmware on my nokia, but i am not sure they are good. should i try this way? or i will surely lose the warranty?

[pavilion_alex]

download Ovi Suite from here.

http://nds1.nokia.com/files/support/global/phones/software/Nokia_Ovi_Suite_webinstaller_ALL.exe

then after installation, click on Tools, Software updates.

you will see next to the icon of the device, something saying, "reinstall".

follow the instructions and let it make a backup before the update.

DO NOT disconnect the usb cable during the whole process, as it may make the phone useless.

[thejauffre]

Thanks for your answer! however, i have already installed ovi suite, but when i go on tools>software updates it only shows me some application updates, and there isn't that "reinstall" button...

[pavilion_alex]

see this.
http://img546.imageshack.us/img546/2295/capture522.png

it should have that option, unless you have a network locked device, i think in that case you won't have the ability to install/reinstall the firmware.

[thejauffre]

ok, i repaired ovi suite, but there isn't that option...

what does it mean that my device is network locked?

[pavilion_alex]

do you see any logo of the operator on the device?

when did you buy the device?

maybe you got the v52 firmware via O.T.A (over the air) and the full package is not yet available on the servers of Nokia, so you can reinstall it.

just wait a few weeks, they will release it.

[thejauffre]

no, i bought my 5800 more than two years ago (on 28 feb 2009) and it is a no-brand device. i don't remember if i updated OTA, but it's very strange i cannot reinstall the firmware... as i can remember, i could do that using nokia software updater.

so, what should i do?

[pavilion_alex]

have you tried with Software updater?

http://betalabs.nokia.com/c?n=91&t=http%3A%2F%2Fnds2.betalabs.nokia.com%2FNokiaSoftwareUpdater%2FNok...

both applications connect to the same servers.

just wait.

[farby]

As per some threads on this forum.. the 'REINSTALL' option appears only if the Device firmware was updated atleast once..

[pavilion_alex]

i don't believe that's true, because the moment i got the 5800 (my previous phone) on my hands, it was never updated.

a few weeks later i successfully updated it using Ovi Suite.

[farby]

In that case there is no truth in these reports... my apologies..but I have known from these posts only, by other users..

[farby]

Just checked for my Nokia 5800xm for which the Firmware was updated by me and Nokia X3-00 for which it was never done... and see the difference...

@ pavilion_alex BTW I re-read your post.. and you have mentioned that you have successfully updated and not re-installed...