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problem installing nokia suite 3.3.86

Contributor
patricksayas
Posts: 3

problem installing nokia suite 3.3.86

kindly help me with this, i cannot install the nokia suite 3.3, it does not continue on with the installation..what should I do, it says

 

"there is a problem with this window installer package. a program run as part of the setup did not finish as expected. contact your support personel or package vendor."

Employee
magovoru
Posts: 345

Re: problem installing nokia suite 3.3.86

[ Edited ]

Could you try reinstall Nokia suite?

- Go to Program and Features or Add remove in Control Panel
- Click Nokia Suite
- Click Uninstall
Uninstall also:
- Nokia Connectivity Cable Driver
- PC connectivity Solution

Then restart computer.
- Download and install latest Nokia Suite 3.3.86 version from www.nokia.com/nokiasuite

- Restart Computer again
- Connect the device, do not open Nokia Suite and wait for all the driver to be loaded by windows.
- Once done then launch Nokia Suite.


I hope this helps.

 

Regards,
Marina
Nokia Suite team

Cheers,
Marina
Nokia Suite team

Click on the Star Icon below if my advice has helped you!
New Member
sharathkumar221
Posts: 2

Re: problem installing nokia suite 3.3.86

if i uninstall old version and instal a new one is there any chance od loss of data which i have synced with old version

 

Contributor
3ahoert3
Posts: 3

Re: problem installing nokia suite 3.3.86

Hi

 

I have little bit similar problem. I'm installing the Nokia Suite 3.3.86 into a laptop with Win XP (SP 3).

 

First I tried to install the Nokia Suite, but it got stuck abt. 95%.

I waited even over night, but it did not finished the installation.

Then I cancelled it, but the cancellation did not go through till end and I killed the prosess.

Then I tried to install it again, but same problem happened again. It gets stucked abt. 95%. The ovi information is running on right, but the software loads is in a loop or frozen.

 

Then I followed info on this thread and uninstalled Nokia Cable Driver, PC Suite and Nokia Suite.

 

Re-started the laptop and tried to install the Nokia Suite again, but it still got stuck at abt. 95%.

 

I believe it might be Win registery related or something else, but I just can not imagine on how to proceed with...

 

Any help/advise???

Contributor
3ahoert3
Posts: 3

Re: problem installing nokia suite 3.3.86

Hi

 

I found a solution by myself. :-)

 

In some other messages it is asked to remove certain Nokia related files and/or Folders.

 

I did not dare to remove anything, but instead I did RENAME old Nokia Ovi Suite and PC Suite folders under this palth:

C:\Program Files\Nokia

 

(I had used earlier the both Nokia Ovi Suite and PC Suite)

 

The I installed again the Nokia Suite 3.3.86 and all worked fine.

 

:-)