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Re: i have problem with my call and contact Icon (...

Advisor
sina2716
Posts: 9
Accepted Solution

i have problem with my call and contact Icon (Nokia X)

[ Edited ]

my Call and Contact icon disappeared from screen phone.

please helpe me???  

Professor
viewfelt
Posts: 607

Re: i have problem with my call and contact Icon (Nokia X)

Disappeared from where? home screen?
Sent from my Nokia X running v1.2
Advisor
sina2716
Posts: 9

Re: i have problem with my call and contact Icon (Nokia X)

yes. disappeared from home screen.
Professor
viewfelt
Posts: 607

Re: i have problem with my call and contact Icon (Nokia X)

Does restarting you phone solve this?
Sent from my Nokia X running v1.2
Advisor
sina2716
Posts: 9

Re: i have problem with my call and contact Icon (Nokia X)

no it didnt work.

i remove something by moboro, and then it happned for me. (unfortunately i root my phone)

i dont know what to do?

please help me.

Professor
viewfelt
Posts: 607

Re: i have problem with my call and contact Icon (Nokia X)

Go to settings >apps>Manage Apps.
Under "All apps" section, check whether phone app and people app is turned off or not. If turned off, please turn them on.
Sent from my Nokia X running v1.2
Advisor
sina2716
Posts: 9

Re: i have problem with my call and contact Icon (Nokia X)

I dont have this section. i can only see the apps that i instal. i click on 3 obtion but i cant see any system app.

Professor
viewfelt
Posts: 607

Re: i have problem with my call and contact Icon (Nokia X)

Can you post screenshot of App settings activity here?
Actually there are 4 sections under Manage Apps settings:
1. Downloaded
2. Memory card
3. Running
4. All
Under "All" section, you can find all apps including system apps.
Sent from my Nokia X running v1.2
Advisor
sina2716
Posts: 9

Re: i have problem with my call and contact Icon (Nokia X)

ok i see it. 

when i click it i can see only phone icon,  and i think it isnt turne off. it seem people icon was removed. 

see my screen shot 

Professor
viewfelt
Posts: 607

Re: i have problem with my call and contact Icon (Nokia X)

Yes. Now please check the people app under same section.
Sent from my Nokia X running v1.2
Professor
viewfelt
Posts: 607

Re: i have problem with my call and contact Icon (Nokia X)

Actually turning on people app will turn on both people app and phone app.
Tip: Turned off apps are located at last of the list.
Sent from my Nokia X running v1.2
Advisor
sina2716
Posts: 9

Re: I have problem with my call and contact Icon (Nokia X)

[ Edited ]

I searched for peoole icon but it seems removed from my phone.

Professor
viewfelt
Posts: 607

Re: i have problem with my call and contact Icon (Nokia X)

Have you check the entire list for people app?
Otherwise you have to reset your phone.
Sent from my Nokia X running v1.2
Advisor
sina2716
Posts: 9

Re: i have problem with my call and contact Icon (Nokia X)

[ Edited ]

yes i check the entire list. but i didnt see it.

no problem, how do i reset my phone?

Professor
viewfelt
Posts: 607

Re: i have problem with my call and contact Icon (Nokia X)

Go to settings>backup and reset, tap factory reset.
Before doing this, backup your data.
Sent from my Nokia X running v1.2
Advisor
sina2716
Posts: 9

Re: i have problem with my call and contact Icon (Nokia X)

i reset phone but u still have the problem. please, what am i doing now. 

Advisor
sina2716
Posts: 9

Re: i have problem with my call and contact Icon (Nokia X)

[ Edited ]

one of the option is restore from the backup . lf there is any backup in the site which i use it please tell me . perhaps it worked

Professor
viewfelt
Posts: 607

Re: i have problem with my call and contact Icon (Nokia X)

If nothing is possible to solve it, take it to nearest Nokia care center.
Sent from my Nokia X running v1.2
Professor
viewfelt
Posts: 607

Re: i have problem with my call and contact Icon (Nokia X)

What did work?
Sent from my Nokia X running v1.2