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Re: 808 Pureview - Camera & Phone Problems

Advisor
808PV
Posts: 21

808 Pureview - Camera & Phone Problems

I have a few problems with my 808.

Id love to hear from people with the same issues so i can confirm if my phone is faulty or if they all do this.


Camera problem (similar or maybe the same as discussed here - http://discussions.nokia.com/t5/Nseries-and-Symbian-Smartphones/808-Pureview-Bug-High-ISO-purple-tin... ), i get a strange red/purple colour on the right hand side of some of my pictures, low light without flash is very bad.

And the other day i discovered the same thing when taking pics in the snow using scenes with 'snow' selected, some kind of digital noise on the right side of the picture which makes the snow darker.

 

And more recently and far more worrying is the problem i suffer EVERY time im on the phone for over 2 hours, maybe heat related but im not sure. I play ps3 online a lot with my mates but i dont use the ps3 headset as it makes the games lag more, so i phone my mate and switch loud speaker on so we can talk about what we are doing in the game. Somewhere between 2 and 2 1/2 hours the phone will freeze completely and i have to take the battery out to fix it. Its strange because although the phone freezes im still able to speak and hear my mate, i just cant hang up or do anything else, and the phone gets pretty hot as well.

 

So are all 808 as bad as mine or should i take it back and try a replcement?

 

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Mobile Sensei
adrianhughes
Posts: 7,214

Re: 808 Pureview - Camera & Phone Problems

hi mate,

have you checked via Nokia Suite if there are any firmware updates available for your device? if there are any, please update to the latest version offered. Failing that, you can try re-installing your current firmware thru Nokia Suite.

As for the phone over-heating, this may be an issue with the phone and its software. I cant remember the last time I was on the phone for over two hours, but in some cases my phone has turned off, but in some cases it has also stayed on. it is normal for the phone to generate that amount of heat after being used for a prolonged period of time. that isn't an issue in itself
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Advisor
leonard2
Posts: 18

Re: 808 Pureview - Camera & Phone Problems

@808PV
The camera problem maybe the same as discussed here:
    Is the 808 Right Side High ISO Banding and Noise Problem a Hardware or Firmware issue?
    http://discussions.nokia.com/t5/Nseries-and-Symbian-Smartphones/Is-the-808-Right-Side-High-ISO-Bandi...

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Advisor
808PV
Posts: 21

Re: 808 Pureview - Camera & Phone Problems

Is is that unusual to be making a phone call for over 2 hours then??

With my previous phone (N8) i was sometimes chatting for 3 to 4 hours without any problems but the 808 always freezes after 2 hours.

Do you think my phone is faulty?

Im trying to work out if i should send it back to the retailer for replacement or if they all do it.

 

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