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Assistance needed on 808PV Bluetooth issue

New Member
atomicfrog
Posts: 7

Assistance needed on 808PV Bluetooth issue

Hi and happy new year to all in the forum.

 

Starting by sharing my experience: I have been a happy user of an N8 for 2 years, with very intensive professional and personal use of its many features.

 

Never had any major problem; never had to post on a forum. This is my first post.

 

Although still satisfied, I have recently replaced my N8 with the 808V for three major reasons:

- keeping symbian

- N8 was getting slow with lack of memory

- 41 mpx camera of the 808

 

I was initially happy to notice that Belle FP2 OS and the 808 memory greatly improved my everyday use compared to Belle Refresh.

 

However, out of the numerous daily uses of the N8 functions, two heavily used features that are missing or not working, make me miss the former Nokia flagship:

 

First problem that is already known, the missing multiple picture selection in the Gallery, which was reported by many. I did not know about this before buying. And yet, everyday I need to erase, or to transfer to another storage by Bluetooth, un one batch the many pictures taken during the day.

 

Now more serious, and where I need assistance: I also used to have intensive use - half for work, half for listening everyday to some music - of Bluetooth stereo peripherals and headsets with the N8. All of them from Nokia, and all of them of high quality: BH-500, BH-504 MD-7W.

 

Not any of my Bluetooth stereo devices would work on my 808!!!

 

BT connexions are established without any problem. But then every sound source stops to work on the terminal: no calls, no payers, no web radio, not even games… You can launch them, but calls for examples are disconnected as soon as the calling party takes the call. The payers freeze just before emitting a single note while pressing the play button. It's like the BT connexion to a stereo audio device freezes the software. If I disconnect BT, the music restarts on the phone's loudspeaker!

 

Needless to say, my smartphone is to be used everyday for work (pictures, BT hands-free, music). I need it in BT. So I would be grateful if anyone can help with the same problem and indicate solutions so I can decide what action to take.

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Counsellor
Adrocks
Posts: 58

Re: Assistance needed on 808PV Bluetooth issue

Hello,
This is sad. But check on the following.
1) The bluetooth devices that you connect are compatible with the phone i.e. The BT version of the device < v3.0 (you can check it with nokia care)
2) Your BT is made discoverable.
3) Disc ance between the devices is less than 5m.
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Counsellor
Adrocks
Posts: 58

Re: Assistance needed on 808PV Bluetooth issue

Hello,
This is sad. But check on the following.
1) The bluetooth devices that you connect are compatible with the phone i.e. The BT version of the device < v3.0 (you can check it with nokia care)
2) Your BT is made discoverable.
3) Disc ance between the devices is less than 5m.
Still if smthngs rong then i afraid you will have to buy a new set of stereos that work on NFC.
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Mobile Guru
Posts: 1,723

Re: Assistance needed on 808PV Bluetooth issue

NFC has got absolutely nothing to do with it. As for the rest of your advice, the OP already stated that BT connection is established, i.e. it is not an issue of discoverability and also it is painfully obvious the Nokia BT devices are compatible with the Nokia 808 PV.

 

I would suggest reinstalling the FW with Nokia Suite. If that does not help, the more painful option is to reset the handset after making a full backup in Nokia Suite.

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Counsellor
Adrocks
Posts: 58

Re: Assistance needed on 808PV Bluetooth issue

Well ya but i just said check on it cz smtimes u gt vry small solutions for big problems. And my intension of refering to nfc wasas a replacement for BT.
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Mobile Guru
Posts: 1,723

Re: Assistance needed on 808PV Bluetooth issue


Adrocks wrote:
Well ya but i just said check on it cz smtimes u gt vry small solutions for big problems. And my intension of refering to nfc wasas a replacement for BT.

NFC is completely different from Bluetooth and cannot replace it. NFC may only simplify the pairing process but will not make any difference whatsoever for the BT connection stability and/or errors.

 

The OP clearly has an issue with the Bluetooth stack, which can only be resolved by a reinstall or reset.

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New Member
atomicfrog
Posts: 7

Re: Assistance needed on 808PV Bluetooth issue

Thanks Adrocks.

As suggested BT connexion pairing is no issue. I have also made BT discoverable, distance here is not an issue (1,5 m max during each testing)

As for BT version of the device to be < v3.0... well I guess I have to check.

But indeed, these are quite recent BT stereo devices, working well with any other phone model.
I now tend to think it has something to do with STEREO devices (e.g. hands free BT in my car works well, although exclusively tested for making plain calls)

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New Member
atomicfrog
Posts: 7

Re: Assistance needed on 808PV Bluetooth issue

I did now a litlle checking.
Indeed 808 is Bluetooth 3.0 (whereas N8 was 2.1)
But isn't a new BT 3.0 device supposed to be compatible with previous norms?
To give you an example, the new stereo BT headset BH-221, as specifically recommended for 808 (referring to http://www.nokia.com/fr-fr/produits/mobiles/808/accessoires/?page=1) is compatible with the 2.1 Bluetooth technology. Ie. same as all my current devices.
So problème should be elsewhere.
Unless we can indentify anyone having same issue...

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Mobile Guru
Posts: 1,723

Re: Assistance needed on 808PV Bluetooth issue

I am using my 4-year old Sennheisers with my 808 with no problems whatsoever and I am pretty sure that at that time BT 3.0 did not exist. Did you try any of my suggestions to fix your BT ?

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