[808PV]

Hi,

Im new so excuse me if this has been talked about before!

Ive got a Nokia 808 PureView which i really like but i do have one problem which is really bugging me.

I cant seem to find a way of getting any email notifications, when i have a missed call or a new text message the lock screen shows this but it doesnt show anything for new emails.

Is this the way Nokia have done it or am i just being stupid and cant find the right setting to turn notifications on?

Thanks!

[adrianhughes]

you're not doing anything wrong, unfortunately this issue was never addressed over the years, and as Symbian is in maintenance mode, it is unlikely that anyone will see any further updates to the firmware except minor bug fixes.

[808PV]

Thanks for the reply.

Its such a shame there is no email notification, im having trouble understanding why Nokia have never thought about this, surely it would be very easy to implement.

Is there a third party email app that i can use instead of the built in Nokia one?

[adrianhughes]

not sure as i haven't used any third-party email apps in quite some time!

your best bet would be to probably check Nokia Store under the search term Email. I think there was an app called Mobile Documents that may check email for you, but don't quote me 100% on that.

[808PV]

I already checked before asking and i cannot find anything

I know Nokia are not supporting symbian anymore but its really not good that their top of the range symbian, less than 6 month old smart phone, and still the most expensive phone they sell will be out dated and pretty much useless soon for anything except taking pics (unless we get updates which im sure we wont).

I bought my 808 sim free as thats the only way to get it here in the UK and i wanted the best camera phone, but very soon my contract is up for renewal and i must say i dont think i will be getting another Nokia after this, i dont trust them anymore. I was looking at getting a lumia 920 but after reading about the many problems with them and the poor camera (except night shots of course) i think i will have to look elsewhere, its a shame as ive only ever bought Nokia's before but the Samsung Note 2 is looking like a better choice and a much better operating system.

[CameronS]

I used SPB Mobile Shell for quite some time, and it included email notification (suggesting it would have been possible for Nokia to implement it). I'm not sure whether Mobile Shell is compatible with Belle, but it was a great interface.

[808PV]

I just downloaded the trial of SPB to check it out, it does have email notifications but you have to use the SPB email client and not the built in Nokia one which is ok and i could put up with that, what i dont like is the whole UI, i like Belle FB2 a lot more. Im sure SPB UI was better than Anna and older Belle versions but the latest Belle is very good. Also, when the trial runs out i will have to pay £13 for SPB which is a lot of money just for email notifications and a UI i dont like!

Im sure it would be fairly easy for Nokia to implement email notifications but it seems they cant be bothered.

Leaving customers in this situation is why i dont trust them, what happens when Windows Phone fails and they decide to go with Android or make their own new operating system? All WP owners will have an obsolete phone just like us Symbian users will have soon.

Thanks anyway!

[pjw724]

The "Mail" and "Mail, new arrival" Belle widgets will give you visual (and audible) notification of new mail on your homescreen(s).

While you have a data connection, the Belle widgets will give instantaneous notification of new mail arriving on the server, they apparently use IMAP IDLE for that purpose. A number of apps will maintain a data connection (eg. IM apps), or you can set your Mobile Data Connection to "When available" (Settings / Connectivity / Admin. Settings / Mobile Data). Or, you could just configure your email to check every 15 / 30 minutes (more frequently seems hard on the battery; for my 701 FP1 maintaining a constant data connection does not seem to use excessive battery).

Since Nokia's ill-fated move to the Nokia Messaging service some years ago, there's nothing that will provide a lockscreen new mail icon.

Another 3rd party application is ProfiMail, which will give you a prominent visual indicator of new mail on every screen, plus it will flash the physical key LED. If you don't mind the somewhat dated looking interface, ProfiMail gives very complete IMAP email functionality.

[pjw724]

Re: my post above. Even if you maintain a constant data connection, for day long, reliable notification it's a good idea to set the mail client to check every 15 minutes. (The mail client does not have to be left open for the widgets to provide instant notification.) That will ensure the IMAP connection with the email server is brought back up if it happens to be dropped. That's what I do, and the battery impact seems minimal.

If the mobile data connection is already established, IMAP IDLE uses very little data or energy.

[pjw724]

It goes without saying (I assumed), the instant notification provided by IMAP IDLE requires use of an IMAP mail server that supports the IDLE command.

[Ztuka]

adrianhughes

Mobile Documents is discontinued since June 2012.
http://betalabs.nokia.com/trials/mobile-documents-by-visiarc
.........What is far more problematic is this however,
Today ( In september/october 2012) Nokia has destroyed all IMAP accounts also. There are no more possible to even sync IMAP folders. Even sent folder isnt possible to sync so you cant see sent emails from the phones (at least not from Nokia 700, 701, E6 and 808 on your pc.
I am really angry regarding this and I would suggest people to contact Nokia in every way to reconsider this huge mistake/flaw. Unacceptable to say that IMAP is available on Symbian 3 phones.

[adrianhughes]

My apologies 808PV and Ztuka, it appears that indeed the Mobile Documents service has been shut down. Perhaps there are other email clients in the Nokia Store, but this does prove problematic for the OP, considering he bought the device not too long ago it appears. Not sure what to suggest as Symbian is now in maintenance mode, and maybe they won't focus their efforts on fixing thing such as this unfortunately .

[Jainendra]

There is Mail Alert option in Profiles. It is Off by default. Is it any good for the purpose ?

[808PV]

Symbian is now in maintenance mode

Hold on...................maybe Symbian on the 808 isnt quite dead yet, read this - http://www.dailymobile.net/2012/10/18/wait-symbian-is-not-dead-yet/

If this is the case then they should develop email notifications, restore IMAP as Ztuka has suggested, and also give us the gallery, video & photo editors from the N8. I would be so happy if all this happened.

It cant be too hard to do either, i know people have installed the video & photo editors from the N8 but they had to do something to their phone which i dont wanna do or talk about here.

Please Nokia consider these updates for our beloved 808's and restore some trust in your company and keep your fans happy before they go elsewhere.......