[micahb]

Another 808 question...

Is Exchange really the only mail option?  I've been able to sync my Gmail account and grab all my contacts (which is awesome, btw).  But then I try to create another mailbox.  I just want to set up my corporate email (a regular IMAP account), but  I see "Exchange ActiveSync" is the only option.  Nothing about other providers or anything else like on other Nseries phones.  I choose it anyway thinking it will bypass it, but it simply says:  "Maximum number of mailboxes chosen...please delete existing mailbox".

Do I really need to purchase a 3rd party app just to get a second mailbox?  What am I missing here?

[Kosh · Accepted solution]

Hi micahd,

Thanks for your feedback and welcome to the forum.

When you have a SIM inserted you should see all mailbox options when you go to MENU>Mail>New mailbox

Besides Exchange Active Sync you should see several preset options depending on your region and the 'other' options which allows for a manual install.

If you do not see these options I would suggest you soft reset the Nokia 808, this will reset default settings and not remove any personal data. Dial *#7780# followed by the (optional) security code 12345 and check again after the reset finishes.

If this does not resolve this you may try a hard reset which will remove all personal data from the phone's internal memory, so make a backup in Nokia Suite first (Tools/Backup). Then dial *#7370# again if asked followed by the  security code 12345.

If after this reset you still do not see the additional options please visit a Nokia Care Point for further assistance.

Hope this helps, let us know how you get on.

Kosh

[micahb]

Thanks.  Is was in fact because I didn't have my SIM card inserted.

[ah2013]

I'm having the same problem with my new 808. My question is whether Exchange ActiveSync is the ONLY 

mail option for WLAN connections? (That is when you don't use a simcard for a mobile network?)

Wifi works perfectly, and I have done the FP2 update plus the WLAN update (current version 113.010.1506.222.01).

However, when I try to add a mailbox, Exchange ActiveSync is the only option available. Does this mean that

if I want to use email without that capability (even just the send part for sending my images), I need to get a third-party email client (if I want to use it over wifi)?

Thanks in advance for any information on this issue!