I get the message that my E-memory is full.
Deleting messages or music etc doesn't help, as all that is stored on the C-memory.
I can't use #7780# nor #7370#.
What shouldI do?
I followed your procedure and it worked like a charm.
My phone memory before formatting was down to 9.7MB
and after formatting the phone memory has freed up 51.8MB.
I actually took the SIM card and Micro SD card out of my phone
because it wouldn't let me access the factory reset function.
A message kept popping up telling me to shut down all active features.
2013-03-19 4:44 - last edited on 2013-03-19 9:19 by tiny_chef
Try it now it will work 100% ok
Moderator's note: we have edited your post as it mentioned about an unauthorized tool in updating the phone's software.