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Installation fails for some apps from OVI

Contributor
shorts
Posts: 5
Accepted Solution

Installation fails for some apps from OVI

For some weeks now im getting "installation fails" message when trying to install some of the software from OVI or from downloaded files.

For example, Nokia Sleeping Screen. It downloads and the Ovi bar says "installing" then a smaller window appear in the lower section of the screen saying "preparing installation" then "Installing" then after a few seconds "installation Failed.

 

Some apps for example Spotify installs perfectly, but here the bottom window don't appear at all.

 

What's the difference?

 

I have made a full reset, problem remains. I did a 3 finger reset, problem remains. Support never heard if this problem.

 

Anyone got some experience in my problem here?

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Mobile Visionary
krisq
Posts: 908

Re: Installation fails for some apps from OVI

Uninstall Smart installer and try again. Maybe it'll help.
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Professor
JudaZ
Posts: 507

Re: Installation fails for some apps from OVI

I would suggest you try and update to the latest Ovi Store, now called Nokia Store.

With your phone's browser go to the following address:
http://lr.ovi.mobi/store/new-symbian-3

you should then get the option to install the latest Nokia Store client, and this should include new QT files. Corrupt QT files are usually the problem when installations from the Nokia/Ovi Store fails.

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Contributor
shorts
Posts: 5

Re: Installation fails for some apps from OVI

uninstalling "smart installer" didn´t make any difference.

 

BUT this did the trick: http://lr.ovi.mobi/store/new-symbian-3

Thank you JudaZ (hm that felt weird)

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