I've been searching around and it seems I'm not the only one with this issue.
MMS doesn't work and there is no way to edit the settings at all.
When setting the APN for internet, for some reason it said internet.windmobile.com when it should be .ca, that was easily fixable as I was able to edit it and internet works fine. I think the MMS settings are probably mms.windmobile.com and unfortunately, there is no way to change them.
Some versions of the N8 have the ability to change MMS settings, so why doesn't my phone? This is an unlocked gray version bought from Amazon. I was in the States on vacation and was able to buy it there, however, I live in Canada, so I can't return it easily and get it replaced.
Is there some kind of work around? Will the new updates fix this issue?
If you know the necessary parameters for the MMS access point, you could try creating a new access point instead of editing the current one, e.g. in the following way:
1. Go to Menu > Settings > Connectivity > Settings > Destinations.
2. Select Options > New destination and create a new destination group (this is a dummy destination just for storing the access point and you can freely define the destination name).
3. Go to the destination created above and select Options > New access point.
4. Define the access point settings to match the settings of your operator MMS access point (specify "Connection name" freely but match the other parameters, remember to check also that Options > Advanced settings are properly set, e.g. Proxy server address and port).
5. Select the newly created access point in Menu > Messaging > Options > Settings > Multimedia message > Access point in use
After the above change the device should use with MMS messages the new access point instead of the faulty old access point.
2011-11-18 1:44 - edited 2011-11-18 1:55
You're right, there is a hidden setting and you can't edit it, unless you sign up to Beta Labs and download Nokia Configuration Tool.
Once downloaded and installed...
- Attach the N8 via USB. Go to Menu > Settings > Connectivity > Settings > Destinations.
- Run the program. You'll be asked to set the device model for the new profile. Cancel.
- Go to Devices > Edit Online...
- Choose the N8, wait for the settings to be read in.
- Open the Destinations > Multimedia msg. folder.
- Remove the MMS access point from this destination by unticking it.
- Save without closing (icon at the bottom).
You'll see the uncategorised destination suddenly appear on the phone. You can go into it, edit the MMS access point, then go back up to the destination list.
- Now you can move the MMS access point back to 'Multimedia msg.' destination by ticking it.
- Save without closing.
You'll see the uncategorised icon suddenly disappear. The MMS access point has gone back into the hidden 'Multimedia msg.' destination.
Try as hard as I can, I can't get the 'Multimedia msg.' destination to appear in the destination list. I think Properties and Purposes should be 'MMS and Highlight', Protection should be 'SNAP Name Protected', and Hide should be unticked. However the 'Multimedia msg.' destination just won't appear, not even after a phone restart. There might be a bug in the phone.
More about the configuration program...
After playing around a bit more, I'm now sure Properties and Purposes should be 'MMS and Hidden' otherwise it pops up as a destination if you connect to the Internet and that's not the right behaviour.
However I still haven't found a way to unhide the Multimedia msg. destination.