[stillnumber1]

Hi,

I had installed Microsoft Office Mobile on my Nokia ages ago but had to reinstall the operating system due to a bug/quirk in an unrelated aspect of the phone.

Anyway, Microsoft Office Mobile dissappeared and I was never offered via Nokia Suite the update again. I recently reinstalled the OS again as I wanted to get Microsoft Office Mobile back and am now at 111.030.0609, however I am still not being offered via the "Software Updates" on the phone or Nokia Suite to get MOM back.

I noticed if I use Nokia Suite store to search for "Microsoft", "Microsoft Apps" shows up and I can click "Download and Install". Anyway, this downloads the 48kb the store suggests and transfers it over to phone, where the phone seems to:

1. "Preparing installation"

2. Connects up to the internet

3. Gets a message "Network connection lost. Cancelling installation."

4. "Download Failed"

5. "To continue this installation later, select this icon in your application menu or find 'Microsoft Apps - Nokia Store installer' in No..." (trunc'd by the phone, not me"

Needless to say selecting the icon fails silently (after I notice it trying to access the network).

Any tips would be greatly appreciated!

Tom

[scoobyman]

Don't know whether your N8-00 is network branded or generic SIM free version, but as Microsoft Office Suite is pre-installed in Belle Refresh 111.040.1511 it is perhaps no longer available via SW update or Nokia Suite for 111.030.0609

[stillnumber1]

Hi,

I think it is a Vodafone handset originally (there is some Vodafone branding on the startup/shutdown routine).

Sounds like I need to try to get the latest Belle update, but I guess it won't become available for Vodafone in the UK if it isn't there yet :'(

Tom