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Re: My Nokia N8 is dead,can't turn on and can't ch...

Contributor
Posts: 7
Accepted Solution

My Nokia N8 is dead,can't turn on and can't charging

Im from Nokia's dealer from  Malaysia,I sold several n8 to my customers.

I found many of N8 was dead and can't turn on,can't charging even I tried the hard reset button(menu,volume down+camera key+turn on button),is no work at all...

 

Does anybody get this problem??Or this problem is just occurred in my country.Please Help!!!

 

And sorry for my poor english!!

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Mobile Sensei
radical24
Posts: 5,955

Re: My Nokia N8 is dead,can't turn on and can't charging

if they are dead only nokia care can help you or if you bought them as a dealer send your stock back and have them send you another lot of phones.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....
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Sage
Akuma07
Posts: 261

Re: My Nokia N8 is dead,can't turn on and can't charging

As far as I know you are the first person to report this problem.
Hit the white star if I have helped you =]
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Counsellor
DrTech
Posts: 67

Re: My Nokia N8 is dead,can't turn on and can't charging

Just contact Nokia care. Me in Malaysia. got a defective device too.
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New Member
dyii95
Posts: 4

Re: My Nokia N8 is dead,can't turn on and can't charging

same thing happened to me. im from malaysia also. need help. ntgs working

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Counsellor
iR0NiC
Posts: 40

Re: My Nokia N8 is dead,can't turn on and can't charging

i baught new nokia n8 from nokia shop 10 days back today i found my phone is not starting i dont knw when it i8s switchd off and now when i am trying to charge it is not charging the charging light is not glowing even i cant charge from USB i am taking goood care of phone its new i didnt drop it or not any water contact with phone now what should i do ? it is just 10 days old and phone is mulfunctioning i want replacement of phone...... NOKIA GUYZ PLEASE READ IT ,I AM VERY DISSOPOINTED :smileysad:

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Counsellor
iR0NiC
Posts: 40

Re: My Nokia N8 is dead,can't turn on and can't charging

[ Edited ]

i am from india and my cell no is

 

 

 

Personal details removed by a moderator. We kindly ask you not to share your personal contact details or your phone's IMEI number publicly on this forum.

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Contributor
sotsot87
Posts: 5

Re: My Nokia N8 is dead,can't turn on and can't charging

i'm from Malaysia also, and i also facing this kind of problem now! Firstly my n8 is keep restart and shutdown the phone for few days, then yesterday morning it shutdown again, but cannot turn it on..... i have try for many ways, but the result is same.... n8 still still in dead! so yesterday nite i sent it to nokia care center, they also dunnoe whats going on of my n8! then now the phone is left on there for checking and repair....

 

i hope that nokia can give us a good explaination after all of this!

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New Member
dyii95
Posts: 4

Re: My Nokia N8 is dead,can't turn on and can't charging

i hope this can be fixed soon. i like using the n8 very much

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Counsellor
iR0NiC
Posts: 40

Re: My Nokia N8 is dead,can't turn on and can't charging

sorry for my previous post ,

 

even i lyk to use nokia n8

 

i used iphone also   but the model of nokia n8 and touch is very good  ,12mp camera and all stuff are very good but my phone is dead   THIS IS A NIGHTMARE FOR ME ......

 

today morning when i woke up ma phone was dead ,

 

now m going 1200 kms back to replace my phone nokia should look over the problems of coustmer 

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Professor
kman00
Posts: 449

Re: My Nokia N8 is dead,can't turn on and can't charging

Go where you bought the phone, if its a nokia retail store even better, they should give you a different phone with no problem

Nokia N80
Nokia N82
Nokia N97
Nokia N8 Dark Gray- RM-596
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Contributor
sotsot87
Posts: 5

Re: My Nokia N8 is dead,can't turn on and can't charging

so where should i go for exchanged the phone? care center or retail store? bcoz my phone nw is in the care center... so should go take it out and take to retail store to exchanged new phone?

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Counsellor
iR0NiC
Posts: 40

Re: My Nokia N8 is dead,can't turn on and can't charging

thnxx for help i am going to nokia store i baught ma phone from nokia globle zone   

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New Member
nuuneoi
Posts: 3

Re: My Nokia N8 is dead,can't turn on and can't charging

[ Edited ]

Hi,

 

I'm owner of N8 community in Thailand.

 

From user's post over ther, I found that about one-fifth or more has dead-phone problem. And unfortunate that ... in Thailand, Nokia has no policy to return, refund or even change the phone...

 

Nokia should clarify the problem as soon as possible. The price is not that cheap, many people here are disappointed :smileysad:

 

 

Moderator note: external link removed as the web site is not in English. Please note that external links are subject to the same moderation rules as posts in the forum, and so must comply with our language rules.

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New Member
dyii95
Posts: 4

Re: My Nokia N8 is dead,can't turn on and can't charging

i took it back to the retail store i bought it at. now he says hes gonna send it to nokia. might take around a week or so. hope they send me a n8 without probs

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Contributor
sotsot87
Posts: 5

Re: My Nokia N8 is dead,can't turn on and can't charging

nw the care center tell me, they will replace a new motherboard for my N8, coz they have try many ways to switch on, but at last failed also... then they tell me have to bout 1-2 weeks.....

haiz..............

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Advisor
slimswim703
Posts: 10

Re: My Nokia N8 is dead,can't turn on and can't charging

Have had same problem, N8 lasted 48hs then dead, it turned it's self off off won't turn back on was charged at time, now won't take charge & won't turn back on. Luckily have on Vodafone & they offer immediate replacement within 7 days. Will try another N8 out of brand loyalty if same problems then sorry Nokia but I'm off to another brand of smart phone. Do they care I wonder?

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Advisor
mayjas
Posts: 25

Re: My Nokia N8 is dead,can't turn on and can't charging

Same problem for me also. Was using Opera and the native browser, phone just froze and turned off. SInce then cannot turn it on or charge it. No response.

Gonna take it to local Nokia care, but they will take lots of time.

Thinking of removing battery and putting it back slowly.

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Advisor
pulseracing
Posts: 17

Re: My Nokia N8 is dead,can't turn on and can't charging

same problem with mine in the uk, o2 sending replacement tomorrow

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Advisor
mayjas
Posts: 25

Re: My Nokia N8 is dead,can't turn on and can't charging

opened bottom and removed battery, still no luck...............just couldnt resist opening it..........

Only option is to go to service centre...............

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