My N8 does not respond anymore!!! I have updated its software, not withoug difficulty, with symbian anna 1/2, and 2/2 one week ago. On friday, Ovi informed me that there is a new update for the software, I accepted the update. While updating the phone jammed and then the computer jammed, I was obliged to reboot the phone and the computer as well. Since then the phone would not turn on!!! I tried the software updated, but still the computer does recognize my N8. I guess it has to be on to be recognized. If I push the power button for 10 sec, it does not turn on, it only vibrates, and the USB lead starts to flash!!! I do not know what to do to have my phone go back to normal.
If you depress the power button for 8 seconds you get 3 vibrations and device is then off, so you should then try to re-start it normally!
I have tried that already, it doesn not work!! it vibrates 3 times and then when I push the button again for 8 sec, it vibrates one time, without having the phone turned on, nor have it recognized by my computer so that I can reinstall the update!!!
Hi, I got exactly the same problem now while updating my well-functioning N95 8GB today after seeing that Ovi Suite suggested to do so! Now I have a phone which only is able to give me a grey screen and doesn't react at all and the PC doesn't recognize it....
I have the same problem as othmane_m only on a Nokia E7 that i just bought.
I can't believe what just happend to me. While i was updating my new bought phone so it will be up to date, the windows crashed (blue screen appeard).........
I have the same simtoms on my phone as the N8.
What can i do ? I would like to know how it's going to be repaired before i go to a gsm service.
I need help fast !
If you've tried @aspergerguy's advise them I'm afraid you will need to visit a Nokia Care Centre to get the Firmware flashed.