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N81 8GB backup fails

New Member
gs111
Posts: 2
Accepted Solution

N81 8GB backup fails

I would very much appreciate anybody's help / feedback in resolving the following issue: I try to backup my N81 8GB using Nokia Suite 3.7.22 (though the problem had already started with previous versions of Nokia Suite), but at the very last stage I get a message "Something's gone wrong" etc (see attachment). I tried re-installing Nokia Suite and the phone's software but the problem persists... I can perform a backup to the phone's internal memory card, but I cannot save the backup file on my PC (in case something wrong with the phone - I cannot locate the backup file on the memory card).

Any ideas? thanks in advance!

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Sage
Posts: 162

Re: N81 8GB backup fails

Try to limit your backup, to certain aspects of the phone, and see from what point the backup starts to fail.
This happens sometimes due to a corrupt record in your calendar or in a user file, this way you can see where the problem is, and solve it in another way (in case of calendar for instance, use synchronisation instead of backup)

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New Member
gs111
Posts: 2

Re: N81 8GB backup fails

Os2lover,

thank you very much for your feedback, tthis was a brilliant idea! The problem seems to be if I choose "Phone settings and applications" - if I exclude that, the backup is completed...

Any ideas what I should change / correct on the phone?

Thanks again!

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