[blackslash]

i tried updating my frens n86 today through ovi suite. after downloading the 147mb firmware the ive got an error msg saying 'internal module error'tried using different pcs witout luck. wat is the solution for this?

[kavi6233]

Hi, uninstall NSU amd reinstall it, preferably the newer version on the Nokia Website.

[blackslash]

Ive even tried using NSU. After downloading the firmware it ask me to connect the usb cable directly to the pc when im already connected directly. what is the solution for this problem?

[kavi6233]

Which ports do you use? Front USB or BACK?

Well if this doesn't help

Try this one:

Press window key and 'R' on your key board or go to run and type"regsvr32 C:\WINNT\system32\msxml4.dll"

Accept the prompts.

[blackslash]

ive tried using both front and rear usb ports. Ive also tried the regsvr command. But still ive get the same problem. Ovi says "internal module error" and NSU says USB not connected directly to the pc.

[kavi6233]

What version of OVI/NSU are you using?

Are you sure you registered the dll well? You can change WINNT to "windows".

Try downloading the MSMXL package from Microsoft and reinstall it!

[blackslash]

ive used ovi suite version 2.0.2.42  and NSU 1.80.10. When i try to register it gives me an error message saying "call to DLLregisterserver failed with error code 0x80070005

[blackslash]

Well finally figured out what the problem was. The mobile phone i tried to update was a prototype.

[ssyayan]

hi, my N86 USB port are broken, I've bring it to nokia service center but they couldn't fix it

now I can not charge the battery, backup data, update firmware

any body can help me to solve it ?

Thanks & Best Regards

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blackslash wrote:

Well finally figured out what the problem was. The mobile phone i tried to update was a prototype.

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[blackslash]

well if they refused to fix it for you. Just take it to some other repair place. It can be repaired easily.

[ssyayan]

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blackslash wrote:

well if they refused to fix it for you. Just take it to some other repair place. It can be repaired easily.

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well if easily,  can i repair it by may self, what should i do and prepare ?

thanks

[blackslash]

You cant do it by your self mate. You need special tools to fix the connector back. Take it to a repair center.