i am sure nokia is a very good brand name. so i agree there are some bugs with the 5230, in fact i hace a problem quit similar to the one discribed here. i will do the recipe described here, i have tried the setting reset, i will do now the soft and hard reset if needed.
why? becasue my mp3 files does not play, when i want to create a new profile, it does not work and also the screen turns black and then it restablishes. also (it was my fault) because i have a mix with my folders, because once i change the language from my nokia spanish to english, and then i have the spanish folders and the english folders, aaaaaaaaaa very unconfortable.
hope very soon, nokia will help us to get a release or a new firmware to solve those some invonvenients.
Hey guys i am in the family. But i have few restarts and the msg editing is done automatically like one backspace leads to clear all the text.
Changing theme restarts the phone with the companies memory card. and overheating when i keep my phone in pocket / listing to music more than 30mins i think it needs fresh air or AC or finland environment.
My firmware is V20 and the available is V21 and now i am thinking whether to update my version or stick to this. Reply guys anybody updated to newer version ?
08-08-2010 18:27 - edited 08-08-2010 18:28
I have been reading all the posts above, i am gonna buy nokia touchscreen handset (under 7500) and i am really interested in 5230 (i know production is stopped, but i will try to find out) i just wanted to know that has Nokia replied to any of you about the defect in 5230 handsets should i buy the same.
Please do reply me asap.
18-10-2010 14:37 - last edited on 03-06-2011 11:08 by viang
YOU SHOULD APPROACH CONSUMER DISPUTES REDRESSAL FORUM AT YOUR RESPECTIVE PLACE FOR YOUR LOSS AND MENTAL AGONY.
i am having two peculiar problems with my 5230.
1. gprs could not be accessed when i am in roaming. but my sim works on other mobiles even if i am in roaming.
2. phone continously restarts when use a particular sim. but that sim works without any problem on other mobiles.
on writing to nokia they replied like this
Thank you for e-mailing Nokia Care.
This e-mail is in reference to the post service functionality of Nokia 5230. We understand your displeasure over the post service quality of your mobile phone and we sincerely regret the inconvenience caused. Kindly be assured that Nokia manufactures mobile phones and accessories with focus on optimal performance and user friendliness.
Further, as a part of our post service review process and in order for us to initiate an assessment of your phone concern, we require your handset to be present at a Nokia Care Centre. Hence, we request you to take your phone to the nearest Nokia Care Centre and revert with the below mentioned details. Please be assured that our technicians will assist you in the best possible way.
We recommend you to take along the proof of purchase/receipt while visiting the Nokia Care Centre. Your phone would be repaired under warranty if it meets all the warranty guidelines.
For location of a Nokia Care Centre nearest to you, kindly access the following web link:
1) Location and complete address of the Nokia Care Centre (where your handset is submitted)
2) IMEI/Serial number of the phone
3) Latest Job slip/repair number
4) Date when the phone was submitted
5) Your alternate contact number
The above mentioned details are vital and will help us assist you further. You may also note that in order for our customer care division to look into other desired options apart from the regular service provision of the phone, we would require to study and analyze the present and previous service provision of your mobile phone.
Before submitting your phone at the Care Centre, you may kindly take a backup of the phone contacts data to the SIM card. If the phone supports memory card, take a back up of contacts, messages, images, clips, etc. on to the memory card or on to the PC. Back up can be taken, provided the phone is in “Power ON” condition. The technicians at the Nokia Care Centre and Nokia India would not be responsible for the loss of data during the repair process.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia
To ensure proper handling, please continue to use the current subject line.
what should i do ?
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16-11-2010 19:35 - last edited on 03-06-2011 11:11 by viang
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Hi guys I have a solution for nokia restarting defect. I was having same problem now my cell run very smotth n fine. I went to nokia care and stated my problem of restarting randomly. They told me this problem arises due to scratch guard i mean screen cover. Replace it with new cover scratch guard and they formatted my software to 21.0.0.04 latest one. Due to scratch guard this problem arises becaz of this keypad malfunctions and it gets restart.
Now my problem got solved and its working very fine now.It has been a month that my phone nevr got restart after that.
I hope This wil help you.
Thanks and byeeeee
ye my problem was solved when i upgraded to firmware v21.0.004
BUT bettr Go for CFW's
my friend is using c6 CFW and his handset works more smoothly and speedly than that of me with original firmware
Hey Everyone out there, I updated my phone firmware to latest (v22.214.171.124) and the problem has been solved (till date - its a month back I updated the firmware). Hope this thread helps you all who has the same problem. Thank You NOKiA for the update