[Complainer]

Hi folks

My Nokia suite app is telling me that my phone is 'nearly full'. I install most apps onto the memory card. When I view the memory status, it tells me that I have 75MB memory in use, 11 MB free, 41 MB 'Other Files' and 32 MB SIS Applications. I've connected to the phone via USB cable, and gone through each of the folders one by one, but I can't find any folder more than 1 MB in size. 

So where are the '41 MB Other files' and what are they?

Thanks in advance.

[haZey]

Hi Complainer,

Could you try the following:

1. Clear the web browser cache to release memory used by the cache (in web browser, select Options > Clear privacy data > Cache).
2. If you have your own files stored in C: Phone memory, move them to E: Mass memory with File Manager application (to start File Manager, select Menu > Applications > Office > File mgr.).
3. Check that the captured photos are not stored in phone memory (in Camera application, check Options > Settings > Memory in use).
4. With File Manager application, check that there are no photos and music files stored in C: Phone memory. 
5. If you have applications installed in phone memory, remove the applications that are not needed, or move them to mass memory by removing and reinstalling the application (select Menu > Settings > Application mgr. > Installed apps. to check and uninstall the applications).
6. With File Manager, check the folder Video clips in C: Phone memory and move the videos to E: Mass memory (e.g. home_screen.mp4 if it is there).
7. If still low on the phone memory, change the messaging memory from C: Phone memory to E: Mass memory in Menu > Messaging > Options > Settings > Other > Memory in use. (Note that the messaging memory will switch back to C: Phone memory and you need to set this again if you connect the device to PC in Mass storage mode).
8. The calendar entries, contacts and notes reside in the phone memory. Remove the objects which are not needed.
9. If using Nokia Messaging email client (Nokia Email) and if there are a lot of messages in your mailbox, select that Headers only or Headers plus are by default downloaded to your device (to control the email download  size, select in Nokia Messaging client Options > Tools > Settings > What to sync > Inbox > Email download size).

The available free phone memory can be viewed in File Manager by selecting Menu > Applications > Office > File mgr. and checking the free memory status of C: Phone memory. The memory usage details can be viewed by selecting C: Phone memory > Options >  Details > Memory.

This is last resort

If it is not possible to release enough memory and it's desired to restore the device to the original state, the device can be reset by typing *#7370# in standby mode. Before the device is reset, you need to provide the lock code. The default lock code is 12345. Resetting the device will permanently erase all user data and settings as well as add-on applications and operator specific settings. The mass memory (E: ) and memory card (F: ) contents will be preserved. It is recommended to take a backup before resetting the device.

Hope this helps.

Regards,

haZey

[farby]

Just to add...

Even though the Applications are installed on Memory Card, in case of a few some attributes get loaded into the Phone memory and even if you un-install the application later on these are left behind.

[Complainer]

Thanks for the suggestions, Hazey. It has helped a bit, but not a huge amount. I've got it down to 70 MB in use, 17 MB free. The only one of your suggestions that I haven't followed was the one about switching the messaging folders from C: to E:. When I tried switching, I just lost everything in my message folders on C:. Is there any way of copying these messages over?

I still have the 36 MB 'other files' listed when I check the memory details, which is really bugging me.