2009-11-09 21:39
Hello,
Recently got a Nokia 5800 XpressMusic phone, and am having trouble connecting to the internet.
I can connect to the internet using my own home network, but cannot using o2 Active (I'm on o2)
I recieved a text message from o2 with the correct (apparently correct, should I say) settings for internet, but when I try to connect I get the error "Packet Data connection not available"
Anyone have any suggestions?
Solved! Go to Solution.
2009-11-10 11:00
2010-03-21 14:51
Can you please explain to me step by step how I do it? I was confused by your answer and im having the same problem because I cant download apps.
2010-03-21 15:09
Hi Eleni1992
Go to Menu > Settings > Connectivity > Destinations - you may find that access point sent by network provider resides in "Uncatagorized" - if so highlight it > Options > Organise > Move to other dest. and move/copy to "Internet". You can then prioritize connections within this destination to make say WLAN "Priority1" if you want.
Your 5800XM defaults to using "Internet" destination without asking unless altered.
If I've helped in any way, a click upon the white kudos star would always be appreciated.
2010-03-21 18:40 - edited 2010-03-21 18:42
Try this - Go to settings-connectivity-destinations-internet-option
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution' ![]()
2010-11-21 23:49
Thanks .this fix did work me,Thanks again
Vamsi
2011-11-24 6:42
I had the same problem . I tried your fix and it worked!!!!
thanks a lot .....
2012-06-03 15:49
Hey.... I had the same problem with my N5800 XM & I tried to fix it in your mentioned way & it worked!!!! thanks a lot buddy ..... ![]()
2012-06-03 15:51
2012-06-04 1:03
LOL, glad it helped ![]()
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution' ![]()
2012-06-11 19:45
STILL SAYING 'CONNECTION NOT AVAILABLE'
2012-06-12 4:45
NNSS wrote:STILL SAYING 'CONNECTION NOT AVAILABLE'
Hope you have subscribed for 'Packet Data' and the connection is made 'ACTIVE' by your Operator ...
2012-06-27 5:51
RESULT IS SAME..
NOTHING HAPPENED. MY DATA PLAN IS ACTIVE. BUT STILL NOT WORKING. PLZ HELP.....
2012-06-27 6:34
JACKFEDERER01 wrote:RESULT IS SAME..
NOTHING HAPPENED. MY DATA PLAN IS ACTIVE. BUT STILL NOT WORKING. PLZ HELP.....
..and what about the Access Points ? Ask your Operator for the settings, which are normally sent thru' an SMS.. When you receive, open and select SAVE.. Then try again ...
2012-06-29 20:46
2012-07-01 19:05
PLZ HELP...
ANYONE.....
2012-07-18 4:33
Iam having the same problem in my nokia x2 02 phone ............help me in getting the solution .