[redrunning74]

I am not very tech minded and am having a problem with low memory space on my phone

how do I find c:  /private      so I can delete files?  Can I do this on the phone or does it need to be connected to a computer to find this?

thanks

[Pfrancoise]

Hi redrunning74,

Welcome to the forum.

To find your phone memory (C) : Menu > File manager > C memory.

You will be able to delete files.  However, if you want to save these files on your PC before deleting them, I would advise you to  download Nokia suite, connect your phone to your computer and transfer them on it.

Pfrancoise.

[ejventura]

thumbs up to you peterh338..u act as a voice for everyone having this same kind of problem like yours.hope nokia fix this in the upcoming fp2 update.

[swiss7599]

Thanks for the insight in this issue though I can't figure out how to view the 'hidden' files on c: .All the folders appear to be empty even when I try viewing them on a pc. I haven't hacked my phone yet. Do you need to so you can delete these said .tmp files?

[Ztuka]

Hi Nokia lovers

I can confirm that the C space on Nokia 700 for sure isnt ok, nor do I know why it isnt possible to release memory on C after several hard resets since March 2012 and also after deleting unnecessary applications.

Most cant be deleted anyway that is on the firmware.

In the following screen shots you can see the differenxce between 3 handsets that I have.

On 808 and also 701 I have much much more applications installed (on C) also than on 700.

Something isnt right on 700 (and perhaps 701) and this have been an ongoing issue for many months now....all applications is installed on C on all devices....

The 700 runs anyway in excellent speed but this isnt ok Nokia.

[aspergerguy]

@Ztuka

Just looked at my own 700 upon Belle FP2 and there is 114MB free phone memory. If Nokia Care facilities were relativley accessible might have suggested after backing up essential data carry out three key depressed power on "hard reset" followed by completely re-furbishing device software including eMMC content to return device to "Out of box" state upon Belle FP2.

[peterh338]

The problem with the standard advice of "trash your phone back to factory config and reinstall everything" is that it

- doesn't deal with the underlying issue, so the problem will just come straight back

- can waste a lot of time if you have many apps, specially configured

- can expose you to expired signatures i.e. some apps won't reinstall, due to the certificate time limit (and I found setting back the phone date doesn't for some reason help)

The way to address low c: space issues is to see my original post, or better still to jailbreak the phone and occassionally clean up directories like c:\private\1000484b\Mail2 which gradually fill up with orphaned emails, especially given the bug which causes the email app to crash, leaving behind big orphaned files.

[hpholm]

@peterh338,

A "suicide grip" reset followed by a refurbish flash of the latest firmware and content is the Nokia Care trick to restore the device to its "out of the box" state. This is different from a end-user 7370 reset in that it wipes all remains of previous OS, apps, content and settings + it installs sponsored apps and Nokia Maps for the area where the phone was sold.

The trouble you are having with standby power drain and app crashes suggest that is what is needed.

When starting all over also format the memory card, if any, in the phone, and don't use it in a card reader. It is tempting to speed up restore of a ton of pictures and the whole music collection, but it may introduce all sorts of problems. Use the mass storage mode in the phone instead.

--

Hans

[peterh338]

Most of that doesn't actually make sense.

The specific email app bugs are not going to get cured by a factory restore of the phone.

Storing images in bulk memory rather than on a microSD card is a very bad idea, too.

Etc Etc Etc.

If you can post detailed "software" reasons for your advice, please do.

[hpholm]

The formatting of everything followed by a refurbish flash Nokia Care Style is the last step before discarding the phone and replacing it. The procedure worked for me and the N8 when the upgrade to Symbian Anna caused connection trouble in both voice and data, and also when the Nokia Belle Refresh upgrade ran out of C drive free space.

I can not give any software reason or explanation for this.

--

Hans

[xribe]

is there really no way to change the drive on which the e-mails are stored? i get attachments frequently and deleting is not an option. what kind of an as*hole designed this behaviour?