Search Discussions:
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply
Topic Options

Nokia N8 Belle + mVPN: Policy not accepted

ziellos
New Member
ziellos
Posts: 6

Nokia N8 Belle + mVPN: Policy not accepted

Options

‎2012-11-29 9:14

Hello together,

 

I would like to connect my N8-00 Belle with mVPN V.45.0.3 (from Nokia store) to my AVM Fritz Box router. There is a VPN configuration active in the Fritz Box, I created a matching VPN policy using NCT, copied it to the phone and installed it. The policy is visible at Settings > Connections > VPN, it is linked to a VPN access point, and its certificate status is Ok.

 

However, when I try to activate VPN (in the toggle widget or in the settings), there is an error message indicating that there is no VPN policy present (German: "Eine VPN-Richtlinie muss erstellt werden, damit VPN aktiviert werden kann": "A VPN policy must be created in order to activate VPN").

 

Note that at this time there is no connection attempt, the message indicates that ths VPN policy or some related configuration is not complete.
 

Is there something missing? I did all steps from the document "Nokia-Mobile-VPN-Setup-Guide-Symbian-Jun12-pdf".

 

Any help is highly appreciated.

Message 1 of 2 (234 Views)
Reply
0
Please use plain text.
 
ziellos
New Member
ziellos
Posts: 6

Re: Nokia N8 Belle + mVPN: Policy not accepted

Options

‎2012-12-17 13:11

Hello,

 

As I just read in another thread, the exact message in English is "a vpn policy has to be configured before vpn can be turned on". May be somebody is able to identify the roor cause with the exact message text.

 

The situation has not changed: there exists a vpn policy, and it is mapped to a vpn access point. In the vpn configuration everything looks good. But when I try to activate vpn, the mentioned message appears.


I have no problem with that little bug, may be it is also a misconfiguration on my side. But I have a problem with the fact that the "Premium Support" at "Nokia Expert Centre" is not even able to understand it. If there is no working support from Nokia anymore, there's no point in choosing Nokia over any Chinese or Korean manufacturer again. I am deeply disappointed :confused:

 

 

Message 2 of 2 (158 Views)
Reply
0
Please use plain text.