Some of the people who praise the n97 for its features are missing the point. The feature are there yes...on paper the n97 takes the IPhone, and many other, out back and flogs them. But when you hit the power but and start using the phone it becomes a different story. I do believe that Nokia does know how to make phones, the n97 and 5800 are physically great phones in most regards but s60 was not meant to go onto a touch screen phone and they would have to nearly rewrite the whole interface to make it work. The firmware update coming out next month only brings a partial fix to the UI problems. Maemo may not be the answer for these legacy devices since I believe the hardware would not run Maemo very well.
There could be many many funerals for Nokia in the near future, unless Nokia comes out with "s70" or "Nokia Touch" or something like that to bring a true touch screen experience to the market.
Looking through this forum i also get the feeling that even the N97, the flagship of Nokia is no good.
interesting discussion here.
Since this is a a support forum, we're asking anyone with a problem with their Nokia phone to discuss it here. And this means that most of the posts here are.. well, about problems. Same goes for any other technical forum on the internet, there's hardly a product out there that seems worth buying if you only look at posts from forums.
There are hundreds of millions of Nokia users around the world - a few N97 owners as well I'm sure - who are perfectly happy with their phones and never bother to visit this forum to tell us about it.
This comment was not really related to any discussions about the N97 but the nature of this forum in general. I can assure you that Nokia takes all problems that are reported here seriously, but you won't get the full picture of any product just from a support forum.
Every day there are many apps converted into N97 (touch) apps, some of them are in OVI store some you can find in other Symbian stores all over.
That's always been the beauty of S60. There are many developers out there doing cool stuff. It's more a matter of finding the apps. Hopefully OVI store will grow faster than it has and more apps will make their way there instead of being in other web pages.
Every time a new S60 big jump happens there is a void of apps because developers need to come to speed with the new UI, API and paradigms. The same happened with N91 (S60 3.0 first device), it took a few months for cool apps to be developed that took advantage of the WLAN. Now they're everywhere. When the N95 added GPS and Accelerometer there were not many apps that used these two new features, now they're everywhere. Same for the camera in the 7650.
The 5800 was the first touch device and the learning curve is still happening but it will come. It has already started. Check out some cool apps in OVI store. Handago, and other S60 app stores.
" had a capacitive touch screen on my Samsun F700, and it was not better than the resistive screen on the N97 "
So you say that the N97 is just as crystal bright, colors are as crisp and response is just the same.
If this is the case Samsung have made a **bleep** phone because every resistive touch i have used i have had to sometimes press the same button multiple times because the phone did not get my input and the screen on the resistive ones are milky white in comparison to capacitive.
Have tried HTC hero, Iphone, pod and a few other capacitive touch and N97 and 5800 resistive.
Capacitive win hands down every time.
2009-09-19 13:16 - edited 2009-09-19 13:16
On a more positive note, what I have noticed about my N97 compared to iPhones is that the N97 is more geared toward quick and simple operation. For most activities I hold it in my left hand and just use my thumb. The narrower screen (in portrait) enables this as well as the resistive display. With a larger capacitive display it nearly always takes two hands to do anything--one to cradle and one to delicately "flick".
So, ergonomically--the size and resistive touch makes the N97 a better device.
ps. I still like my tractor analogy from several posts back!
I liked your tractor analogy too - made me chuckle - kudos
The N97 should/could be the phone it's supposed to be... if it actually worked as billed. I don't care about the problems other folk on here are having, and that it gives a jaded view of the total N97 population, the fact remains that mine's had niggly little problems ever since V11. Some faults are repeatable, but some happen sporadically.
I actually love mine, but it's all a bit heartbreaking when I see my friends' iPhone 3Gs working sooooo smoothly. What it doesn't have in features it makes up for in cool Apps. I know Ovi Store is getting bigger, but good Lord there is so much cack in there!! How do you find the good stuff, especially when there are more things in there?
Did I mention I love my N97? I'm going to miss it now I've got to send it back to Nokia for the second time to fix the problem they didn't really fix last time...
When iphone 3s was officially launched here in Singapore inJuly, long queues formed outside the telco premises. Most were collecting their phones which were on pre-order many months earlier.
The phone was on high demand since and today, it is still out of stock! And it is the talking point among many people and approaching a cult status. Look at the huge range of accessories and phone cases which simply put Nokia's showroom to shame.
If I am the head honcho of Nokia, I'd be extremely jealous of Apple and would be asking why my N97 doesn't attract the same fever. If my N97 is so good, why aren't people dying to pay for my phone?
The sad fact is N97 is buggy and honestly in no way can beat the iphone in usability.
The reason why I still hold on to my N97 is sentimentality....I have ben a Nokia fan for years and I have resisted all temptations to change to iphone.
My previous E90 was dead on the second day and I had extremely unpleasant experience with the phone and the after sales service.
Yet I convinced myself that Nokia ought to be given a second chance but I must say that its chance is getting slimmer and slimmer as other competitors play catch-up.
Look at Motorola, look at Palm....if Nokia doesn't wake up, its market share will continue to decline and decline.
Nokia was not lying when they proclaimed the N97 as "the worlds most powerful mobile computer".
It has lots of power--like a tractor has more power than a car.
And like a tractor it does better OFF the road (which is why the GPS keeps jumping into the fields next to the highway!) and occasionally gets bogged down in the mud.
Like a tractor it isn't pretty--it picks up all the odors of the farm, attracts dirt and even smells like diesel fuel and sweat.
Unlike a car, there also aren't many accessories for a tractor--just the basics. No flashy apps that make you say "Wow".
Also like a tractor--it doesn't go very fast but you can run a dozen programs simultaneously--if you're willing to wait a few seconds for the results of your screen press to show up on the screen.
And it worked beutifully, until that last paragraph. Have you ever tried running several applications simultaneously on the N97? Ever seen the message about no memory, please quit some application?
It does multitasking, in theory, but in reality it's almost useless. It don't have the resources to handle it, sadly enough.
If they had just done some proper testing of the software before releasing the phone, and fixing the obvious bugs, as well as atleast implement a few more features that they have in almost any other phone they have manufactured, the N97 would have blown the competition away. As it is, it's something to tell jokes about when you meet others.
It's too early to write the obituary. My N97-3 required removal of the battery to shut down after freezing up three times in the first two days. I updated my firmware, hoping no features would disappear, a problem with N78-3 updates, and the problem has not come back.
I'm currently using an N97 and 5800 Xpressmusic on my mobile lines. There is a huge difference, an improvement, to the feel and responsiveness of the screen compared to the 5800 XM. The updated N97 now does what it is supposed to do, it does it fairly quickly with few problems for me, if any.
The widgets and applications seem to run fine. It runs Internet for my laptop with no issues.
No doubt there are devices with issues or there wouldn't be complaints. Mine is now working fine and is over the problems it had out of the box.
my experience with the N97 has been on the whole very positive. Yes i have had a few glitches for which i sought advice from here but nothing major - no resets or reformats and it does what i ask it too. I love the pull out keyboard and have found the touch screen makes using the phone easy and it does what i want it to, when i ak it. i have found the inernet access fast and infinately better than on the N95. According to what i have read here the new V2 firmware is going to make it even better - I will keep my fingers crossed for you all. For those who are experiencing problems then i have every sympathy, especially if Nokia's service is poor but I can only say what i have personally experienced and that has been positive - up to now anyway!
My experience with my N97 (RM-507) has improved since I first got it (better speed, fewer crashes).
It has taken TWO (2) HARD SETS and about 20 hours of reloading and reconfiguring to get it there however.
I still have GPS issues, but I am going to hold out to see what v20 firmware will do for me before having to back-up all of my data, deleting my personal information, boxing it up and sending it off to the NokiaUSA Customer Care Center.
I have started to become more particular about what applications I load since there are so many poorly written apps out there at the moment. It is a shame that we don't have a program like TaskSpy (written for the Nokia 9300) which can report on the internal of every application, process and thread and even recover memory not returned to the OS by a poorly-written program.
I can only hope that the N97 will at least have an upgrade path to Symbian^2 so that we users won't be left hold the last-of-the-Symbian smart phones.
try to go GSMARENA.com and go nokia on left and filter coming soon phones, you will find one with CAPACITIVE touch screen named nokia X6.and it looks like sleek phone too.
with overall discussion i agree that as a market leader nokia is lagging behind in this newer OS rage called touchscreen with larger screen and sleekier phones. with N900 coming out soon its a bulkier phone. i have had a chance to play with it at chicago flagship store. it is going to be excellent phone.i tried was a just prototype phone, not a retail phone.it is not gonna fit in everybody pocket who has used iphone, or E series phone or google android phones. there will be lot of outrage for the weight, but none of the newer ones have physical keyboard, while N 900 has. i personally like physical keyboard so weight is not a matter. its video quality is amazing.
i think waiting for that phone is gonna be worth.mostly people use only max of 4-6 applications out of thousands available.
i had my share when i wa unhappy with nokia for my bluetooth problem with E71.but there is always going to be something. we are trying to find everything in small package.
few days back i tried HTC magic with tmobile inUS, you can only customize ringtones while email alert or alarm or anyother alerts you cannot modify.
i had used iphone, its same with all gadets, we got dried up with that within 4-8 months. irony with iphone users(subscribers of att) they have to stick with their contracts for two years.
yes market share of nokia is gone down significanty and will go down little more as new players emerge in field. but my guess is they will be still single largest player in market.
google has just entered the netbook market with android OS.
this is a OS needs to watch. they are getting into all area veryfast.they had a verygood OS.
bytheway lot of people that sits on google's executive board are also member of apple's exec. board too.
Hello fellow nokia friends.
Well ... I did it, i committed the ultimate sin and went out and bought a HTC phone.
And let me just say.....Oh my god it's good....And the best part about it is that the operating system inside it is kinda new and i bet that it can be improved in many ways to make a great phone even better.
Nokia must have found most of the power and faults of symbian so it will probably not change alot in the future.
I sincerely hope that one day a year or 2 from now i begin having an itch for something new and exciting again and at that time i will look at what can be had and once again find nokia's phones attractive.
Until now my nokia tombstone can be written like this.
Born 23 dec 1993 (first nokia bought)'
Dead 02 oct 2009 (First other than nokia phone bought).
Almost 16 years nokia .... And now look what you have forced me to do.
Please wake up and begin making cutting edge phones again.
I even have a colleague that bought a nokia 5800 recently but after seeing the HTC he is trying to sell his nokia as he is fully aware that it is a technologically VERY inferior product.
Farewell and i hope to return some day in the future, bragging about my new fantastic nokia ... (Sadly i believe more that it will be hope than reality) ..
What a good thread.
I agree with the OP completely.
I have had many Nokias over the years. The first handsets were great and were the reason why I stuck with them. The N95 was ghastly - so clumsy in use I sold it mid-contract and used an older phone.
When I got my 5800 I came on here with some complaints and got shouted down. Now it seems most people agree the 5800 is useless, and the fanboys have taken to defending the N97. I guess it's in Nokia's best interests to obfuscate complaints about whichever phone is the big seller in the market at any given time.
Suffice to say no more Nokias for me. A **bleep** phone doesn't make a bad company. Completely ignoring their customers definitely does.
2009-11-01 12:12 - last edited on 2009-11-01 12:50 by alphaman
A beautifully written, heartfelt letter. I could not have put it better myself.
My feeling is that Nokia has several problems:-
1) In the arrogance following their success, they began pandering more to shareholders instead of customers. They cut back customer service, cut corners off phone design (used cheaper/slower CPUs) and **bleep** off their LOYAL customers in the process.
2) Quite simply, they have too many phones. Apple have hit the nail on the head by producing ONE phone and doing it REALLY well. Nokia should learn from this! They need to go BACK to the drawing board and set about making one phone, just one, that can take on the iPhone. Let's face it, Apple is BEATING Nokia at their own game and Nokia is NOT LEARNING ANYTHING from the experience!
3) Their R&D management needs a good shake-up. They are OUT OF TOUCH with their customers! They do not understand what existing customers expect from Nokia in order to gain their repeat business.
All Nokia's efforts to restore customer service have come too little too late.
Face it, Nokia, the N97, just like the N96 before it, is a ** bleep** whimper of a phone for what ought to be your flagship product.You have disgraced your customers and yourselves for making it.
If you were Japanese, you'd know what to do right now.
PS: My Apple iPhone 3GS 32GB arrives tomorrow. My first non-Nokia phone in over 15 years. N96 going cheap! Anyone?
Atari. Pan Am. De Lorean. Compaq. RCA. TWA. Enron. Huge corporations that are no longer with us.