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Re: Phone software shows different versions in Nok...

Mobile Guru
babdi
Posts: 2,776

Nokia suite does not show latest software version

[ Edited ]

Today while browzing Nokia site happened to see new phone software version. When I checked through Nokia suite it was showing the software version that was already installed in the phone.

 

Do anybody else who own a 701 came across this anamoly

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Sage
Loureiro
Posts: 137

Re: Phone software shows different versions in Nokia suite and Nokia site

dial *#0000* check if there's some new update

Nokia Lumia 820
Nokia 701
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Mobile Guru
babdi
Posts: 2,776

Re: Phone software shows different versions in Nokia suite and Nokia site

*#0000# gives current version number which I am aware of. I am talking about new version which I want to upgrade.

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Sage
Loureiro
Posts: 137

Re: Phone software shows different versions in Nokia suite and Nokia site

I update mine to version 112.010.1404 thru OTA,because at that time it's not available in Nokia Suite.that's the reason why i advise you to check  by that way.

Nokia Lumia 820
Nokia 701
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Sage
Loureiro
Posts: 137

Re: Phone software shows different versions in Nokia suite and Nokia site

Did you try thru the software update app in the phone?

Nokia Lumia 820
Nokia 701
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Mobile Guru
babdi
Posts: 2,776

Re: Phone software shows different versions in Nokia suite and Nokia site

That is what I am doing. I posted this for Nokia to correct the problem

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Mobile Guru
Posts: 2,569

Re: Phone software shows different versions in Nokia suite and Nokia site


babdi wrote:

That is what I am doing. I posted this for Nokia to correct the problem


What problem ? The new software is released, just not yet available for your particular handset.

 

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Mobile Visionary
mechanimal82
Posts: 780

Re: Phone software shows different versions in Nokia suite and Nokia site

It's more than likely that your carrier hasn't given Nokia their tweaked version. Once the carrier provides Nokia the go-ahead then you will be able to update your device.
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Mobile Guru
babdi
Posts: 2,776

Re: Phone software shows different versions in Nokia suite and Nokia site

You guys get me wrong. I was talking about Nokia not providing update thro' Nokia suite,See the screen shots attached. I have already upgraded to new version thro' OTA

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Mobile Overlord
farby
Posts: 18,038

Re: Phone software shows different versions in Nokia suite and Nokia site

But I think thats possible... that some get the update ONLY thru' FOTA and some ONLY thru' Nokia Suite.. When the last update for my Nokia 5800xm was released.. many users who got it as soon as it was released got it thru' FOTA.. and when I got it after some 3 months it never showed in FOTA but thru' Nokia Suite... so it depends thru' what channel its released for that specific Product Code ...

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Mobile Guru
babdi
Posts: 2,776

Re: Phone software shows different versions in Nokia suite and Nokia site

[ Edited ]

The point is most of users use Nokia suite as a safe means of software upgrade.Besides OTA updates cost more money  than internet upgrades. Those who dont have 3G will have to wait for hours and keep the phone plugged in to a charger and they cant use the phone till  software upgrade is complete.:smileysad:

 

Nokia should ensure that all upgrades are available simultaneously across all channels and atleast thro' Nokia suite 1st.

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Mobile Guru
Posts: 2,569

Re: Phone software shows different versions in Nokia suite and Nokia site


babdi wrote:

The point is most of users use Nokia suite as a safe means of software upgrade.Besides OTA updates cost more money  than internet upgrades. Those who dont have 3G will have to wait for hours and keep the phone plugged in to a charger and they cant use the phone till  software upgrade is complete.:smileysad:

 

Nokia should ensure that all upgrades are available simultaneously across all channels and atleast thro' Nokia suite 1st.


The point is most of users use Nokia suite as a safe means of software upgrade. - No, OTA is safer than using Nokia Suite since you do not overwrite the whole firmware but just the upgraded/added bits.

 

Besides OTA updates cost more money  than internet upgrades. - Not if you use Wifi, as recommended for OTA updates

 

Those who dont have 3G will have to wait for hours and keep the phone plugged in to a charger and they cant use the phone till  software upgrade is complete. - So why own a smartphone if you don't have 3G or access to Wifi ? Surely the situation you describe is the minority exception rather than the rule ?

 

Nokia should ensure that all upgrades are available simultaneously across all channels and atleast thro' Nokia suite 1st. - Now that will be expensive for Nokia and can only lead to more delays if you insist on simultaneous release across all delivery channels.

 

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Mobile Guru
babdi
Posts: 2,776

Re: Phone software shows different versions in Nokia suite and Nokia site

[ Edited ]

93tid

What you say may be true for your country. Here in India people buy phones of sorts.Few have subscribed to 3G though they own smart phones.People here use  phones more for music and taking pictures. People using cell for internet is miniscule and their use of the smartphone's exclusive features is small,for example Video calling,and,I would add in the same breath that the trend is changing but surely not as much as Europe or US.

 

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