Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

On step 2 all freeze ;(

New Member
GSMtricksTEAM
Posts: 5

On step 2 all freeze ;(

Have finally installed latest Nokia Suite. Can see new update to Belle, have started it, and on step 2 ( Wait a moment while preparing the backup ) nothing happens. Already have wait more than 20 mins, and still the same. Have try to disconnet phone and start again and same result.

My phone is empty totally, I made hard reset before update, and cards also formatted. Why I still cannot update the phone? Can I skip this step somehow?

Please use plain text.
New Member
pyanbest
Posts: 2

Re: On step 2 all freeze ;(

the same goes for me. Right now reinstall nokia suite. Let see what will happen..l
Please use plain text.
New Member
pyanbest
Posts: 2

Re: On step 2 all freeze ;(

reinstall and repair Nokia Suite. Work out fine after that.

Please use plain text.