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Re: Re installing phone software failed

New Member
ashukashyap1
Posts: 6
Accepted Solution

Re installing phone software failed

Hi

i was trying to reinstall my phone firmware using nokia suite but after backup my pc crashed and a blue screen comes up it was a kernel security check failure.

I am using windows 8 release preview any solution for this problem

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Ex-Moderator (Retired)
haZey
Posts: 2,029

Re: Re installing phone software failed

Windows 8 is still in beta stages and testing, a lot of software will not run properly on this operating system. You should reinstall Windows 7 or below and install Nokia Suite, then back up your device.

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New Member
ashukashyap1
Posts: 6

Re: Re installing phone software failed

no it did the backup but when it starts flashing my phone then it crashes
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Ex-Moderator (Retired)
haZey
Posts: 2,029

Re: Re installing phone software failed

Have you tried doing this on another computer?
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
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Registered Member
Shivam99
Posts: 1

Re: Re installing phone software failed

How to install a new software in nokia 5130xpress music?pls tell me
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New Member
alirezasathi
Posts: 1

Re: Re installing phone software failed

[ Edited ]

Shivam99 wrote:
How to install a new software in nokia 5130xpress music?pls tell me
Moderator's Note: This post was edited to remove multiple and unnecessary quoted messages. Posting once will suffice so please don't quote a message multiple times in one post.

 

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Mobile Sensei
adrianhughes
Posts: 7,184

Re: Re installing phone software failed

hi mate,

thanks for asking the same question unnecessarily many times. for software updating made easy, check out http://nokia.com/softwareupdate and follow the instructions provided.
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