i was trying to reinstall my phone firmware using nokia suite but after backup my pc crashed and a blue screen comes up it was a kernel security check failure.
I am using windows 8 release preview any solution for this problem
Solved! Go to Solution.
Windows 8 is still in beta stages and testing, a lot of software will not run properly on this operating system. You should reinstall Windows 7 or below and install Nokia Suite, then back up your device.
2013-02-19 22:36 - last edited on 2013-02-20 8:08 by musica
How to install a new software in nokia 5130xpress music?pls tell me
Moderator's Note: This post was edited to remove multiple and unnecessary quoted messages. Posting once will suffice so please don't quote a message multiple times in one post.
when i am updating my phones software, there is a problem when installing the new software and now my phone is not working how the phone can be repaired??.....please please please help me.....and other thing even nothing ha[ppend at the time of reinstalling than also nokia suite is showing that your phone is disconnected......is it cheating or what....even i dont have any other phone...so please reply how can i repair the phone as soon as possible
@ sanjib1991 - Didn't mention which phone ? Have a look HERE. If you have an Asha series phone, the ONLY thing you can try is remove the battery for a couple of minutes, insert and see if the phone switches ON. Else, need to visit Nokia Care
BTW the phone switches OFF and ON on its own a few times during the Update / Re-install process. When it switches OFF its quite obvious that the Nokia Suite will inform you that the phone is disconnected. It should get reconnected, once it switches ON ..