i've a nokia 5800 device and i've faced a very serious problem:
when i lock the phone and unlock it the monitor or screen dont appear as previous normally, instead of that shaked colored lines appear, so i can't see who is calling. But the touch is working normally so i can play music or answer calls but without knowing who is calling.
if i switch the phone off then switch it on i see the the screen normally, and when it locked then unlocked the same problem appears again.
i've tried to solve the problem by formatting the device but it is no use
the same problem faced my frien
i don't know what to do, please give me a hand......
Solved! Go to Solution.
20-11-2009 4:14 - last edited on 20-11-2009 5:07 by alphaman
plz if you know any solution contact me
mail add removed - MOD
I'm experiencing the exact same problem with my 5800 handset, whereas the screen appears fuzzy when unlocking with coloured lines running across. Is this 'n hard or a software problem... I don't want to clean my phone completely if this is not going to help... I would like to Urge nokia to come up with an answer!
I've been having a very similar problem with my nokia 5800 expressmusic.
it started off like yours but then the screen went fully black.
the green, white and red buttons at the bottom work so does the small touch button at the top right.. those lights always come on when i unlock the phone so they're fine.
I know that my phone is still working because i was randomly touching the screen when the phone was unlocked (even though i cannot see anything on it) and i ended up calling somebody. my only problem is that i cannot see the screen at all!!
i've tired turning my phone off, taking out sim and memory cards, putting different sims in and charging it.
is there anything i can do?
can anybody help me with this?
or is my phone just past its 'use by' date?
please, please help me!
10-02-2011 6:47 - edited 10-02-2011 6:49
i'm happy that my Nokia 5800 express music has started this crazzy sceen on it's warrantee time.
oh... i'm tired of keeping it in my pocket to keep it warm.