Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

nokia n96 software update not complete, and now my...

New Member
moapz
Posts: 1

nokia n96 software update not complete, and now my phone start up with freeze !

after trying to update my nokia n96 firmware , via nokia suite, my phone goes idiot and when i power on my phone , it slow down so much,and screen freezes ! i've tested it, if i flip my phone and take it away to go to stand by screen, then flip on screen, now i see everything is right ,but if going to menu, it freezes and should to wait to display off and again press any key to display goes on and show me menu! and any work in my phone that change the screen,done with off/on screen to shows ! what happen to my phone ?!

Please use plain text.
Mobile Overlord
farby
Posts: 15,061

Re: nokia n96 software update not complete, and now my phone start up with freeze !

[ Edited ]

First, Try re-installing the Firmware thru' Nokia Suite.

Else, Back-up all your data thru' Nokia Suite and Soft Reset the phone by dialing *#7370# followed by 12345 (default code unless changed by you..) when prompted. After the reset re-install the Firmware  if necessary..

Be warned that this Reset will erase all dta from the Phone memory.You need to restore the data and MAY have to re-install a few applications.

Please use plain text.