[speedownsu]

i updated my nokia n8 from anna to belle refresh (i know too late) and after restarting the phone and finishing the update the phone keeps freezing and restarting. when i take the sim card out it works, but when i put it back it keeps freezing and restarting. i tried hard reset (3 buttons) and the resetted the phone but it still freezes and restarts often... i took it to nokia care and they said they will not fix it for me because i bought it from outside the country and doesnt have any warranty in here, i told them iam willing to pay but they insisted they will not fix it because i bought it from outside (i live in jordan and i bought this phone from dubai)

any suggestions? please?

[vvaino]

Hello @speedownsu,

Have you tried your phone with another sim-card?

-vvaino

[speedownsu]

yes i did and it kept restarting and freezing... also the phone is still good as new and i never dropped it and there isnt a scratch on it... so im sure the problem isnt hardware-related

[vvaino]

Ok...

You could try to is to reinstall the firmware you downloaded to your phone to see if it helps. Also, read this post of @psychomania, it could help you.

 http://discussions.nokia.com/t5/Pool-of-Knowledge/Recovering-from-a-failed-firmware-update/m-p/39814...

-vvaino

[scoobyman]

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vvaino wrote:

Also, read this post of @psychomania, it could help you.

 http://discussions.nokia.com/t5/Pool-of-Knowledge/Recovering-from-a-failed-firmware-update/m-p/39814...

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Unfortunately there is nothing appertaining to Symbian S^3 & later devices in this once respected resource, which has not been updated for the last three years.

[j444lh]

You could also check out this guide by Steve on AAS.

http://www.allaboutsymbian.com/features/item/14742_Rebuilding_the_Nokia_N8_Better.php