[mhatta]

Hi everyone,

Recently I obtained N8 and am trying to use Nokia Social (I tried both 1.1 and 1.2).

In "Select Community" screen, I guess Twitter and Facebook icons or such are supposed to be shown.  However in my case, no icons are displayed(only the title "Select community" and "Cancel" button are shown), so I can't choose / set up any social network services at all. 

"Add social network" brings me the same empty screen.  I tried several uninstall / re-install and hard reset, but the problem won't go away.

Of course I have Twitter / Facebook account, and Nokia account as well.

Do you have any clue?

Thanks in advance,

MH

[LostInWeb]

How did you uninstall and reinstall? Did you just remove the widget from the home screen or did you uninstall through the app manager?

If the latter, download the file again from here:
http://nmota.messaging.nokia.com/clients/Social_1_2_update.sisx

Either use your phone browser or download to your PC and then install to your phone by double clicking it (Ovi Suite is required).

[mhatta]

Hi LostInWeb,

Thanks for reply.  I un-installed Social through the app manager.  Also, I tried to reinstall Social by using your provided link several times, but things won't improve (actually, I used it for earlier efforts).

Best regards,

MH

[natassha]

the same problem with me to with diff indian 3g/2g sims,wifi, i even soft/hard format my brand new phone did not less the 20 in/uninstall, even lost paramount and netgeo widget , nothing changed social application remains blank /white screen at select cOmmunity window, any idea help most welcome.

[LostInWeb]

There is a long thread about this now and there seems to be no solution yet. Someone had success by deleting all Ovi Store data from the phone and reinstalled which worked for them. Try that and a search of the forum and you can find instructions. The thread is 4 pages long.

[harsha275]

I too have the same problem. I use social networks moooore. Please help to resolve it asap. mail me -  

Thanx in advance

Edit post

Moderators note:

Personal details removed by a moderator. We kindly ask you not to share your personal contact details or your phone's IMEI number publicly on this forum."

[cheva19]

Got the same problem since bought this phone...can,t choose between any community like facebook or twitter. Only got that white empty screen which force me to be unable connecting to any community as well.

PLEASE SOME HELP OR LINK TO HELPFUL DISCUSSIONTHREAD...

[waltztitus]

WE NEED A SOLUTION NOKIA

[dj_alireza]

i have this problem toooooooooo.

how we can solve this problem?

help meeeeeeee

[RayMat]

I've post this also on other discussions threads!

Have the same problem...

Traced it back to the operator SIM.

With my operator SIM the Community list stays empty.

I tried a SIM I've purchased while on vacation in the Netherlands and upon starting Social I finally got the option to select either Facebook or Twitter.

The dutch SIM is more than a year inactive, it didn't roam with my local operator and thus I had no GPRS connection. Social was working over WiFi.

After configuring my facebook account and twitter and successfully using it, I tried it again with my Operator SIM but got the message "Your access to the service has expired. To upgrade your service, please contact your operator." when I try to access my facebook account via the Social application!

Either now I have to bark at my GSM Operator to have them upgrade my SIM or enable something in their network or Nokia have to change the Social application so it can work regardless the Operator you may be using!

Hopefully this sheds some light on how to fuurther proceed with this problem!

 Regards...

[brhooma]

shame on you Nokia,

you are charging premium prices for your devices, and yet, nothing work on them.

why you paid alot of money to create products and services which only works in certain countries.

i mean i paid alot for my N8 (600$ which is 100$ less than an iPhone 3gs) and ovi store, social, nokia chat, my nokia, all are not working in my country, plus there is no map for it, while many other companies had one.

what a shame.

[john_coller]

I had this problem and fixed it by:

Long click on social --> Delete

Restart phone

Connect phone to the computer --> Nokia Suite --> updates --> Install new social

How about a bit less angry Nokia bashing? I bought my N8 at a great price, thinking it wouldn't get much support, but it has proved to be the best supported phone I've ever had, with free regular fixes, it still has better maps than the latest iPhone and they keep pushing additional features like DLNA support.

[Barristerpd]

I also have this problem,that it worries me so much pls Nokia help me,other people using the same C3-00 have their Facebook and twitter in their community .so why is mine like this ?

[another_rob]

I've recently had the blank white screen issue for selecting community. I tried following all the recommendations but to no avail.
Then I decided to launch 'Facebook' app rather than 'Social' app and it popped up with the hoped-for FB login credential screen. I then opened Social and my FB account was reassigned to social.

Hope this works for others with this problem!