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Re: Can't sign in Ovi Mail at https://login.yahoo....

New Member
chechako
Posts: 1

Can't sign in Ovi Mail at https://login.yahoo.com

[ Edited ]

When I try to verify mail forwarding or change my password I am always sent to the https://login.yahoo.com for password veryfication.
 The problem is I can sign in my ovi-mail only at https://mail.ovi.com, but I can't sign in at  https://login.yahoo.com. I don't know why?!

Furhtermore, when I sign in mail.ovi.com, I am always sent to sign in account.nokia.com  addiotionally. Why do I need to sign in nokia account while I want to enter my mail.ovi.com alledgedly for the reason that my passwords at mail.ovi and nokia account are not the same??

 

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Ex-Moderator (Retired)
astra2025
Posts: 912

Re: Can't sign in Ovi Mail at https://login.yahoo.com

Hi chechako

 

Welcome to the discussions board! 

 

In order to log in to your Nokia Mail account successfully, please follow the steps as described below: 

 

1) First of all, make sure you have access to your general Nokia account: go to www.ovi.com, select the "store" icon and click on "sign in". 

 

If your password is not valid, select the "Forgotten your password" link and set up a new password. 

 

Then repeat step one. 

 

2) Once you are signed in to Nokia Store successfully you will be able to sign in to Nokia Mail. From the Nokia Store page you can access it by clicking on Account > Nokia Services > Mail. 

 

3) In fact you can sign into your Nokia Mail account from mail.yahoo.com. To do that, make sure you enter your full e-mail address in the Yahoo! ID field - example@ovi.com -. 

 

If you need further assistance or have any more queries, please post your questions. 

 

Regards, 

 

astra2025

Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!
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New Member
smod
Posts: 3

Re: Can't sign in Ovi Mail at https://login.yahoo.com

Hi everyone,

I haven't been able to access my ovi mail since the migration to Yahoo at all! All other services work fine. I have sifted through all discussions/blogs/forums and yahoo and Nokia help both- the problem still remains:

login at Yahoo allows all Yahoo! services

As soon as I try to access e-mail: please verify password again page loads

I enter the password and the page reloads to 'verify password'

Its stuck in an infinite loop. I have tried to change the password as well. But still no access to e-mail.

Regards,
Sagar.
Please use plain text.
Registered Member
PetJu
Posts: 1

Re: Can't sign in Ovi Mail at https://login.yahoo.com

Hi same problem here and none of earlier listed actions do not help. After a few days without access to mails thru website (Lumia 800 can access though) this starts to bugging me almost enough to quit ovi usage totally = (.

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Contributor
Posts: 6

Re: Can't sign in Ovi Mail at https://login.yahoo.com

Hi all,

 

Exactly same problem for me, can't connect anymore to the Nokia Ovi Mail by Webmail in desktop mode and by IMAP.

 

By the way, I can connect to the Webmail in mobile mode (just forced this type of connection pointing to m.yahoo.com, and clicking on the mail word in the top right corner).

 

THE BEST PART !!! Now all mails between the 11 November 2011 and the 20 July 2012 are LOST !!!

 

Tried to contact Yahoo Support, the answer was I need to contact a Special Team named The Ovi Team.

 

Then I have sent a support ticket n° 1-1308014855 the 25 July 2012, to the Special Team,I have no answer since this opened ticket ...

 

This mail account is the one I use to receive many mails acknowlegment for my purchases, it' totaly amazing Nokia leave there customers in a so badly position.

 

I attach the complete support request sent to the Nokia Ovi Support via the form of the support web site ...

 

Also searching for same troubles behavior on google, always ending to same many answers without fixing the problem at all ...

 

Damn, Nokia, please, try to support properly your customers ...

 

Cordialy.

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Contributor
Posts: 6

Re: Can't sign in Ovi Mail at https://login.yahoo.com

Oh ...

 

I thinking about to create a Screencast about the problem for the Webmail in Desktop mode looping on login, like that, even a retarded guy can understand ...

 

Screencast Ovi Mail by Yahoo Troubles Looping on Authentication

 

Hope it help The Special Team to understand and fix the problem ...

 

Cordialy.

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Registered Member
primier
Posts: 1

Re: Can't sign in Ovi Mail at https://login.yahoo.com

I cant login anymore here.I cant get any email reports on my phone but correctly setted.
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Contributor
Posts: 6

Re: Can't sign in Ovi Mail at https://login.yahoo.com

[ Edited ]

Hi all,

 

After digging, I have found exactly where is located the problem :

 

 

---- DEBUG SESSION BEGIN ----

bigbob@bigbob-laptop:~$ openssl s_client -crlf -connect imap.mail.ovi.com:993
CONNECTED(00000003)
depth=2 /C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5
verify error:num=20:unable to get local issuer certificate
verify return:0
---
Certificate chain
 0 s:/1.3.6.1.4.1.311.60.2.1.3=FI/2.5.4.15=Private Organization/serialNumber=0112038-9/C=FI/postalCode=02150/ST=UUSIMAA/L=Espoo/streetAddress=Keilalahdentie 4/O=Nokia Corporation/OU=Mobile Solutions/CN=imap.nokiamail.com
   i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)06/CN=VeriSign Class 3 Extended Validation SSL SGC CA
 1 s:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)06/CN=VeriSign Class 3 Extended Validation SSL SGC CA
   i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5
 2 s:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5
   i:/C=US/O=VeriSign, Inc./OU=Class 3 Public Primary Certification Authority
---
Server certificate
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
subject=/1.3.6.1.4.1.311.60.2.1.3=FI/2.5.4.15=Private Organization/serialNumber=0112038-9/C=FI/postalCode=02150/ST=UUSIMAA/L=Espoo/streetAddress=Keilalahdentie 4/O=Nokia Corporation/OU=Mobile Solutions/CN=imap.nokiamail.com
issuer=/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)06/CN=VeriSign Class 3 Extended Validation SSL SGC CA
---
No client certificate CA names sent
---
SSL handshake has read 4613 bytes and written 435 bytes
---
New, TLSv1/SSLv3, Cipher is RC4-SHA
Server public key is 2048 bit
Secure Renegotiation IS supported
Compression: NONE
Expansion: NONE
SSL-Session:
    Protocol  : TLSv1
    Cipher    : RC4-SHA
    Session-ID: 7F8CC6C9C4BCDA8EAF7BB4EB3815EBAC7E019C52E1C9AF97BA555C8E818993AD
    Session-ID-ctx:
    Master-Key: 7F678A78539265C03BD4B70DA8C4B4179B1BFB56AA88D11CF14CE8863342E9C5CC982080B3BE37DBEE614194DF12D12A
    Key-Arg   : None
    Start Time: 1347651247
    Timeout   : 300 (sec)
    Verify return code: 20 (unable to get local issuer certificate)
---
* OK [CAPABILITY IMAP4rev1 ID NAMESPACE X-ID-ACLID UIDPLUS LITERAL+ CHILDREN XAPPLEPUSHSERVICE XYMHIGHESTMODSEQ AUTH=PLAIN AUTH=LOGIN AUTH=XYMCOOKIE AUTH=XYMECOOKIE AUTH=XYMCOOKIEB64 AUTH=XYMPKI] IMAP4rev1 imapgate-0.7.68_14.357900 imap405.mail.ukl.yahoo.com
001 login colin.stephane@ovi.com BADPASSWORD
001 NO [AUTHENTICATIONFAILED] Incorrect username or password.
001 login colin.stephane@ovi.com GOODPASSWORD
001 NO [SERVERBUG] AUTHENTICATE Unable to open mailbox; please try again later

004 logout
* BYE IMAP4rev1 Server logging out
004 OK completed
closed
bigbob@bigbob-laptop:~$
---- DEBUG SESSION ENDING ----

 

I have volontary check authentification with BAD & GOOD password to be sure of different behavior ...

 

Well, like we see here, the imap mailbox maping does not exist anymore since the migration to another server on Yahoo ...

 

Can someone at Nokia can contact the MAIL team managment and give theses informations to fix the problem ?

 

A++

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New Member
Ol_Ce
Posts: 3

Re: Can't sign in Ovi Mail at https://login.yahoo.com

Hi,

 

it seems also that you NEVER have to check the "always use the https" option. I just check this option and now, I'm unable to log into my account.

I'm sign in on this page http://nokiamail.com

IE always tries to open this page : https://fr-mg6.mail.yahoo.com/neo/launch

Firefox and Chrome immediatly send an error message :

 

"Erreur 310 (net::ERR_TOO_MANY_REDIRECTS) : Trop de redirections"

 

So, if the mail team (by Nokia or Yahoo) can correct this, it will be great....

On Windows 7 x64 Pro :

- IE v9.0.8112.16421,

- Google Chrome Version 23.0.1271.64 m,

- Firefox 17.0 Beta 6 (20121113065533)

 

Regards,

 

Olivier

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New Member
Ol_Ce
Posts: 3

Re: Can't sign in Ovi Mail at https://login.yahoo.com

10 days later, no help, no change?

It's always the same error message : too many redirections.....

 

Can you just do your work on the web site??????

 

Regards,

 

Olivier

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Contributor
Posts: 6

Re: Can't sign in Ovi Mail at https://login.yahoo.com

[ Edited ]

If you count on someone on this forum taking care of our problem, just look the date of my last post explaining in deep the trouble ...

Sadly Nokia is sinking and don't care anymore about customers.

Even if there is someone from Nokia reading this thread, I doubt there is someone with the skill to manage the problem.

A++

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Contributor
Rav911
Posts: 8

Re: Can't sign in Ovi Mail at https://login.yahoo.com

I have a similar issue and need help.

 

I setup a pair of accounts for use by my children. These were both @nokiamail.com accounts.

 

We used these for a few weeks without problem and now they have disapeared. The user ID just is not recognised. I cant even request a password reminder as the account is not recognised.

 

What can i Do? I tried going to ww.ovi.com as suggested at the top of this thread, but that site doesnt seem to exist.

 

What should I do?

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New Member
Chucky22
Posts: 2

Re: Can't sign in Ovi Mail at https://login.yahoo.com

I have same problem also... with this infinite loop back to the yahoo login page.... Has anyome found a solution.???

 

Sent a mail to yahoo, they responded promptly saying it's not there problem and should contact ovi support team, which doesn't seem to exist as I just come back to these nokia forums, which clearly no nokia support pursone reads

 

See this  message from yahoo

Thank you for contacting Yahoo! Mail.
Thanks for contacting Yahoo! Customer Care regarding Ovi Chat/Ovi Mail.
Support for Ovi is handled by a special team that is ready to help you.

The preferred method is to submit a case to Nokia via their support
website. Here is how to do that:

1. Go to:

     http://support.ovi.com/osc/en_GB/home

2. Sign in or register.

3. Select "Contact Us."

4. Complete the Contact Us form and select "Send."

Another method is to look up the telephone number of the local Contact
Center. Here is how to do that:

1. Go to:

     http://www.nokia.com/support

2. Select Contact Us.

In most countries, you should then have the option to either call the
nearest Nokia Contact Center or submit a case via the Web.
Additional information on this, and other Yahoo! products, can be found on
the Yahoo! help page (http://help.yahoo.com/) .

If you have any further concerns regarding this issue Mike, please let me
know and I will be happy to assist you.
Thanks,
Jason
Yahoo! Customer Care
www.yahoo.com (http://www.yahoo.com/)

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