[fahad13h]

thank you very much for fixing my accounts

[novel]

 i have same problem with ceroberts75.

i cant open my ovi mail,  

"We're sorry, we cannot process your request at this time. Please try again later. (Error: ERR_AUTH_AC_DAMAGED)"

anyone can help me?

[jaste]

Is there a problem with ovi mail? I can't login, it says "Login Time-Out". Tried also with Apple Mail - same error.

Thanks for the help!

[ceroberts75]

my email has been suspended AGAIN!!!!  what is going on?

[ceroberts75]

looks like error 504 this time:

Fixing 504 errors - general

This problem is entirely due to slow IP communication between back-end computers, possibly including the Web server. Only the people who set up the network at the site which hosts the Web server can fix this problem.

strange, it must be purely email related as i can login with all my accounts on the www.ovi.com site and browse to all the sections accept for the email!

please troubleshoot this pthomas!!  you're our only hope!

the support link at the top is useless, as it auto responds that they would answer in 24-48 hours, but it took over five days to get a response, and it was a canned response that proves they did not even read my email.

:/

EDIT:   ROFLMAO!!!!  i just saw my resonse post, and it is a plea for help, wouldnt you know it, this is my 911th post!     911!    lmao.  how valid is that!

[pthomas]

two things:
1. ovi mail is not working right now - we're currently troubleshooting the problem
2. *******@ovi.com doesn't show up as an active account on the ovi mail server

pthomas

[coffee_jellly23]

moderator note: 

We would like to inform you that we have removed your personal details as it is unwise to publish personal details on forums like this

[toneza00]

I keep getting the message 'We're sorry, we cannot process your request at this time. Please try again later. (Error: ERR_AUTH_AC_DAMAGED)' and my email account is extremely important to my business i dont know whats going on but i can tell it has thoroughly disorganised me not to mention my clients who use this email address to contact me. Can someone tell me whats happening!!!

[toneza00]

am so frustrated given my edited presentation is on my email...and i have to present it tomorrow how is that for good luck!!

[toneza00]

@ pthomas could you please reactivate my account, i have so much at stake here...!!!

[pthomas]

Your account is reactivated.

Thanks for using Ovi Mail.

Product Management Team

[novel]

please somebody reactivated my mail..

Moderator's note: Email address removed. It is not wise to publish your personal information on a public forum.

[AlbertDeCastro]

My account has also been closed and I don't know why! This was my major e-mail account and now it is closed! Please someone do something!

My account is "albertdecastro"

Thanks!

Albert

[pthomas]

Albert, your account appears to be active. If you're still having problems, please contact Customer Care at http://support.ovi.com/index.php?id=contact&lang=en_GB

Regards,
Ovi Mail Product Management

[pthomas]

myn1126,
Your account has been reactivated.

Thanks for using Ovi Mail.

Product Management Team

[rvanlaar]

i cant open my ovi mail,  

"We're sorry, we cannot process your request at this time. Please try again later. (Error: ERR_AUTH_AC_DAMAGED)"

anyone can help me?

I am having the same problem for a while now and also submitted a support request to Nokia. Nothing happens and nobody responds!  What is this??....

[slf900]

this is the error i am getting when login in. We're sorry, we cannot process your request at this time. Please try again later. (Error: ERR_AUTH_AC_DAMAGED)

Please help me fix this as this problem is causing me major work-related headaches, plus all my personal correspondence happens through my ovi mail account... Let's just say my life depends on this PLEEAAASSEE PRETTY PLEASE WITH A CHERRY ON TOP!!!

[sandrajimenas]

Hi, my Ovi Mail account has been deactivated, I keep receiving the same message:

(Error: ERR_AUTH_AC_DAMAGED)

email address: ************@ovi.com

Can you please help

Thank you very much!

[coffee_jellly23]

moderator note:

We would like to inform you that we have removed your personal details as it is unwise to publish personal details on forums like this

[ebzvex]

hi i have had the same problem for at least 2 months now, i have been waiting hoping it was a temporary fault that will be resolved since it seems that  is highly unlikely to happen, i was wondering if you could sort it out for me please i would appreciate it a lot   my email is

thank you

Moderatore Note: E-mail address removed. It is unwise to publish personal contact information on a public web forum.