[sahib999]

Hello ,

One day i was backup my phone contacts using ovi sync . Unfortunatly Today i format my phone due to hang. My all contacts lost but now i remember i backup on ovi sync. after that i logged to ovi.com site . i m happy to saw all contacts are safe on ovi site . Now big problem is that i m trying to restore to phone always shows this msg " Your device is partially configured. Please complete the configuration by synchronizing the device or remove it to add another " 

Main thing is that my phone already configured with sync settings. Plz give any solution . If ovi.com add option in the site to direct download backup to PC then it will be resolve. 

[jakke]

- Sign in to contactsui.ovi.com and open link to manage your device. Then select restore your device and confirm (if not already done).

- On phone side open Menu / Applications / Ovi sync / Synchronise (or  Menu / Applications / Tools / Ovi sync / Synchronise)

Did it start to sync now? If not remove device from Ovi.com. Then open phone Menu / Apps / Ovi Sync / Options / Unsubscribe Ovi sync and start over with Ovi Sync wizard (Menu / Applications / Ovi sync / Synchronise)

Alternative option is to send sync settings via SMS to phone by adding new device on Ovi.com / Manage your device. Follow step by step instructions on web. After receiving sms on phone, open it with code given on web and save sync settings (open sms message / options / save). Then on phone open Menu / Applications / Ovi sync / Synchronise.

[Tarek_Ghali]

did the ovi transfer to yahoo has finished or not
as i'm facing a wiered problem with ovi sync and nokia care told me that's due to the transfer of data to yahoo my issue was that the phone's ovi sync syncs successfully but when i open my ovi contacts account on my pc i find that the new enteries are not there and the phone logo at the device section seems to be gone (it used to be set with nokia e72)
and also the sync time section :is set to never been synced ????????? hellllllo , how did i put all of this old entries!!!!!!!!!!!!!

[Anu85]

I got the same problem.. my contacts were lost since i flashed my phone memory.. But i relied on the ovi and made my greatest mistake!! When i used the default data sync on my phone to get back my contacts all my contacts were lost!! No contacts nothing!! I had over 500+ contacts all lost!! :-( My luck i had some 160 contacts on my sim memory but now ve to ru to friends to get their numbers!!  

[umeshynr]

sir,

i didnt receive the message from nokia when i asked for the restoration of the contacts from the ovi.com

[SandroS]

---

jakke wrote:

- Sign in to contactsui.ovi.com ...

... Menu / Applications / Ovi sync / Synchronise.

---

Dear jakke (Nokia Technical Expert),

 I am afraid to say that Ovi Sync is not working properly for more than one month. Please check the following thread, Problem with Ovi Sync.

I can assure you  that, as of today, your recommended procedure will not work at all. I would like you to do some (internal) homework and inform us when the service will be fully restored.

[Tarek_Ghali]

well said SandroS

but i don't think that nokia are good listeners,
i'm leaving nokia any way coz i have had enough all that year with my (non-smart phone) nokia E72

[Khalifa9ja]

You have to thank GOD since you see then stored there, but me, i don't even see them. So please we really need help to those who knows it.

[muuneeb]

hello I lost my backup from ovi sync now retiving i got no contact plz help me. Im very upset

[Princeramu2]

Please invite me... I'am new on ovi and nokia so i need your help my id is xxxxxxxxxxx@ovi.com

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