Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

failure to connect nokia able to pc

New Member
uncleb55
Posts: 3

failure to connect nokia able to pc

my nokia asha302 has a problem which when i connect the usb cable to the pc, my pc does not recognise the connection wether i put it on pc suite, mass storage, media tranfer etc..is thre a solution?
Please use plain text.
Mobile Overlord
farby
Posts: 15,511

Re: failure to connect nokia able to pc

Open the 'Windows Control Panel' on your PC and Uninstall the 'Nokia Connectivity Cable Driver' . Then reboot both, PC and the phone. Now connect the phone to PC using the USB Cable and wait till the Drivers get installed. Also confirm, you are using the latest version of the Nokia Suite .

Please use plain text.
New Member
uncleb55
Posts: 3

Re: failure to connect nokia able to pc

it seemed as it worked, but now when i plug in my phone to the computer, the screen blinks couple times then resets/restarts itself..whats the problem here?
Please use plain text.
Mobile Sensei
adrianhughes
Posts: 7,216

Re: failure to connect nokia able to pc

if the phone is struggling to turn on then there is no way that the USB drivers will be installed correctly, thus inhibiting the function of being able to upgrade/re-install firmware.

therefore your only choice now is to take your phone to Nokia Care for inspection: http://nokia.com/support
Image and video hosting by TinyPic
Please use plain text.
Mobile Overlord
farby
Posts: 15,511

Re: failure to connect nokia able to pc


uncleb55 wrote:
it seemed as it worked, but now when i plug in my phone to the computer, the screen blinks couple times then resets/restarts itself..whats the problem here?

Is the screen only blinking..or the phone is shutting down and then switching ON ?

..You may try connecting the charger first and then leaving the phone connected to it..connect it to the PC and see if it makes any difference ..

Please use plain text.