Search Discussions:
Showing results for 
Search instead for 
Do you mean 
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

ovi software make my windows to shutdown

Registered Member
Posts: 3

ovi software make my windows to shutdown

Hello,

 I have a Nokia 5800 and after I installed all the contents from the Cd  with software in the box my windows keeps shouting down. 

I have an Windows XP service pack 2 and the version of ovi is the one in the  box of the phone!

 

So every time I try to start windows after some seconds it appears blue screen for a seconds and it restarts. 

 

How can I solve this problem? 

Please use plain text.
Mobile Emperor
psychomania
Posts: 28,513

Re: ovi software make my windows to shutdown

Boot your windows into safe mode and uninstall the ovi software.

 

It must be having a compatibility issue with some other hardware or software on your PC.

 

It could also just be a coincidence and your PC may have an actual hardware/software problem thats unrelated to ovi.

Please use plain text.
Registered Member
Posts: 3

Re: ovi software make my windows to shutdown

I thought of that, but how should i sync my phone with the pc.. without ovi?
Please use plain text.
Mobile Emperor
psychomania
Posts: 28,513

Re: ovi software make my windows to shutdown

[ Edited ]

I would suggest you get your PC running again, update it to XP SP3, install all of the additional updates then try the ovi software again.

 

If it still fails to work give your PC a good cleanup of the apps that run in the background and at start up. If it still fails then use nokia's PC suite instead to sync your phone.

 

www.nokia.com/pcsuite

Message Edited by psychomania on 31-Mar-2009 02:56 PM
Please use plain text.
Registered Member
Posts: 3

Re: ovi software make my windows to shutdown

thanks,

 

I will try that. i will lwt you know if it worked. 

Please use plain text.