[adrian_pro]

Hello,

 I have a Nokia 5800 and after I installed all the contents from the Cd  with software in the box my windows keeps shouting down. 

I have an Windows XP service pack 2 and the version of ovi is the one in the  box of the phone!

So every time I try to start windows after some seconds it appears blue screen for a seconds and it restarts. 

How can I solve this problem? 

[psychomania]

Boot your windows into safe mode and uninstall the ovi software.

It must be having a compatibility issue with some other hardware or software on your PC.

It could also just be a coincidence and your PC may have an actual hardware/software problem thats unrelated to ovi.

[adrian_pro]

I thought of that, but how should i sync my phone with the pc.. without ovi?

[psychomania]

I would suggest you get your PC running again, update it to XP SP3, install all of the additional updates then try the ovi software again.

If it still fails to work give your PC a good cleanup of the apps that run in the background and at start up. If it still fails then use nokia's PC suite instead to sync your phone.

www.nokia.com/pcsuite

Message Edited by psychomania on 31-Mar-2009 02:56 PM

[adrian_pro]

thanks,

I will try that. i will lwt you know if it worked.