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Re: ovi store not working on my nokia E7-00

Registered Member
akino715
Posts: 1

ovi store not working on my nokia E7-00

i bought a new nokia E7-00 but the problem is my ovi store is not working.its written could not connect or service not available...plz help me what to do..m from pakistan. thanks

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Mobile Guru
krizanand
Posts: 1,900

Re: ovi store not working on my nokia E7-00

Could be some temporary service failure with the Ovi store, is this the first time you've opened Ovi store on your E7?

If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

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Registered Member
evagelos
Posts: 1

Re: ovi store not working on my nokia E7-00

I have exactly the same problem. I tried all the work arounds suggested in the internet (installing qt from scratch, playing around with bubbles etc) but nothing worked.

 

Please Nokia people... do something. The device practically is not working. You need to issue a new Firmware immediately.... It is a pity for such a wonderfull device. And Ovi store is not the only problem. Obviously the device has been put to production without any checking...!!!

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Mobile Sensei
Fender77
Posts: 5,396

Re: ovi store not working on my nokia E7-00

@evagelos:

Doesn't Ovi store connect or have you done a hard reset and then lost it? If you've had it like this for days I would concider a trip to a NCP for a reflash of the fw.
Unlimited Free Image and File Hosting at MediaFire
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Employee
sanju
Posts: 131

Re: ovi store not working on my nokia E7-00

Hi,

 

Please make sure that you are having a valid internet access point configured under Menu>Settings>connectivity>Settings>Destinations>Internet>

If you don't have an access point under internet please go back one step and select Add new access point (the first option) and create a new connection using the available WLAN network or Data package (normal operator charges apply while using Data package/3G).

 

If you have a valid access point you should be able to connect with Ovi store without any issues. Also please make sure that you have a valid Internet access point defined under Menu>Web>optionsSettings>General>Access point>

Recommended to have "Internet" or "Ask when needed" to be selected.

 

Hope this will help :smileyhappy:

 

Br, SS

 

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New Member
E7boot_failure
Posts: 3

Re: ovi store not working on my nokia E7-00

I hard reset the E7 and since then Ovi Store won't load.  Wireless, 3G APN are correctly set.  It downloads Ovi and then fails to launch.  This has happened before and my dealer claimed to have fixed it but apparently not. Is it normal to always have to visit dealer after a hard reset?

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Registered Member
Briannpc
Posts: 2

Re: ovi store not working on my nokia E7-00

I have the same problem. Whatever you do such as hard reset...reflash the firmware are not able to get the problem fix. Nokia their technical staff is also has no idea what is wrong with but asked me to send my E7-00 to their service centre for reflash the firmware.
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Registered Member
Briannpc
Posts: 2

Re: ovi store not working on my nokia E7-00

Nokia is doing nothing good to their phone design from software to hard ware. I used Nokia phone since 1994 and it seem that is the time to change use other phone.
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New Member
4everfree
Posts: 4

Re: ovi store not working on my nokia E7-00

To E7 owners and other Nokia models. Go to:  /t5/Ovi-com-Ovi-Store-Ovi-Share-and/Ovi-Store-Problems-After-Update/td-p/1086409  and do what Michaels from Nokia says (bottom of the page). Worked for me (E7-00)!

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Registered Member
cuteboy5051
Posts: 1

Re: ovi store not working on my nokia E7-00

My problem is very bad i bought a new nokia E7-00 but the problem is my ovi store is not working.its written {CANNOT LOAD FEAPI STORE API1?} plz plz........  help me what to do..m from pakistan. thanks

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Registered Member
ankitppi
Posts: 1

Re: ovi store not working on my nokia E7-00

i m using nokia E7 00 but i have problem with ovi store is not working always open it is continousally shown laoding ......for many time it is not opening pls
give the right solution of this problem
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Registered Member
yonus_rasekh
Posts: 1

Re: ovi store not working on my nokia E7-00

plz help me after updating my nokia e7 new version .... But ovistor dosent work in my fone plz help me about this .............. i wite fore you ...
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New Member
rizwanpathu
Posts: 1

Re: ovi store not working on my nokia E7-00

pls help me afte updating ovi store not working. I waiting for you
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Registered Member
bouzrib
Posts: 1

Re: ovi store not working on my nokia E7-00

[ Edited ]

me also ovi not working

 

 

Moderator's Note: This post was edited to remove the html codes and link provided which are not on topic.

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Ex-Moderator (Retired)
emilygreen
Posts: 903

Re: ovi store not working on my nokia E7-00

Hi bouzrib

 

Thank you for posting and welcome to Nokia Support Discussions! :Cool:

 

1. Make sure that the phone runs the latest software version. You can use Nokia Suite to check if there's software update available for your phone, refer to this link: http://www.nokia.com/global/support/software-update/belle-asha-symbian-software-update/

2. Check the network quality. If the connection is poor the Store application or downloading applications may not work correctly. 
   Try to use alternate connection types such as WLAN, 3G or GPRS/EDGE. If there is still issues with network coverage, you must contact the network operator for assistance.
3. Clear the cached memory on the phone 

  •  Go to the device Menu
  • Select Web
  • Choose Options -> choose Settings
  • Click on Privacy data
  • Choose Clear Privacy data -> Choose Cache.

4. Uninstall and reinstall your Nokia Store application. for Symbian^3 devices can be downloaded also from http://lr.ovi.mobi/store/new-symbian-3 directly to phone or download the package to your PC and install it via Nokia Suite.

If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution" :smileywink:

Nokia Lumia 920 Nokia Asha 308 Nokia 808 PureView 
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