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Re: Ovi Store Missing From Menu.

New Member
amarkazmi
Posts: 1

Ovi Store Missing From Menu.

Ovi Store In my Nokia X3-02 located at the main menu is missing after i update store's version..anyone please help me with this topic.

New Member
murad_shahid
Posts: 1

Re: Ovi Store Missing From Menu.

[ Edited ]

Dear I was also same problem at same date solution is

 

settings - Restore factory settings - 

Code 12345

chose option of All 

 

 

 

Shahid 

New Member
Sarathsprakash
Posts: 2

Re: Ovi Store Missing From Menu.

Hi guys,
I had also the same problem with my nokia X3-02 when i updated ovi store.
What u have to do is to do hard reset
1.dial *#7370# AND PRESS CALL BUTTON(green button)
2.it will ask for security code,the default security code for nokia is 12345 ,type it and click ok
3.do not try to remove ur battery or anything while doing hard reset

Ps note:Battery should have enough charge

For other phones just search for the hard reset codes and follow the same steps

Regards,
sarath

Registered Member
Abulawright
Posts: 1

Re: Ovi Store Missing From Menu.

Hi, I have also recently updated my ovi store app and updated the phone software, now the ovi store has disappeared from the phones menu I have tried the hard reset, but it's still missing Can someone please help... Thanks, Alex
New Member
Sarathsprakash
Posts: 2

Re: Ovi Store Missing From Menu.

Hi,
Ok what u have to do is go to
Apps>Extras>Collection
there u will find nokia store click it and they will surely ask for update because its not updated before when the nokia store icon is gone..
u can now update it
>> after updation try soft reset using Key Code *#7780#
>> now ur phone will be reset and restarted again
>> now perform the hard reset using the steps i have given before

Try it ,it will work

Regards
sarath
Counsellor
memerik
Posts: 15

Re: Ovi Store Missing From Menu.

HI,
Doing the hard reset won't make me loose all my contacts, messages, apps, etc?
Mobile Visionary
mechanimal82
Posts: 780

Re: Ovi Store Missing From Menu.

Yes it will, so make sure you backup first.
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Don't forget if your problem is solved to press the "Accept as Solution" button.
Ex-Moderator (Retired)
Raoul_Duke
Posts: 3,173

Re: Ovi Store Missing From Menu.

@memerik,

Hi,

Thank you for your post. Doing a hard reset will erase all data on your device so please make sure you make a backup using Nokia Suite. If you haven't already downloaded it you can get it from the following link:

http://europe.nokia.com/support/product-support/nokia-ovi-suite

Furthermore if you do not know how to backup your device please refer to the following link:

http://europe.nokia.com/support/product-support/nokia-ovi-suite/howto?ccf_name=nokia-suite-3-2/guide...

Hope this helps.

Regards

Raoul_Duke
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Sage
cutej007
Posts: 191

Re: Ovi Store Missing From Menu.

my friend is also having same problem.go to collection youll find it.

Registered Member
alele
Posts: 2

Re: Ovi Store Missing From Menu.

hi, pls i have problems with my nokia asha 201. I received a message which asked me if i wanted service provider to send me settings. I answered yes because my internet,calculator and others were all lost. Unfortunately, my phone is unable to restart to original factory settings too. Pls the yes responds has gotten rid of my store,themes,net and whatapp. I wanted to use the Nokia suite to restart it but someone said it will worsen the situation. What should i do?
Mobile Sensei
Abi99
Posts: 10,825

Re: Ovi Store Missing From Menu.

@alele if you lost your calculator, the file-system got corrupted and you have to ‘refurbish’ the whole software. For this, you need a Windows computer and the Nokia Software Recovery Tool.

Registered Member
alele
Posts: 2

Re: Ovi Store Missing From Menu.

@ abi99
thank you. But a phone repairer said it will worsen the situation and when i tried it too i couldn't use it after downloading because i didn't understand what the feedback requested from me. Anyway i can't remember what it was. Is it secured pls?
Mobile Sensei
Abi99
Posts: 10,825

Re: Ovi Store Missing From Menu.

The Nokia Software Recovery Tool is an official app by Nokia and intended exactly for a situation like yours. I do not know, why your phone repairer thinks, the tool could worse the situation. Please, ask him for at least one reason. Anyway, we need the error message from the tool word for word to procede together.