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Security number

New Member
Posts: 2
Accepted Solution

Security number

I never reset my phone security number. Actually I never use it. but recently I have changed my number and got a new SIM. I inserted and restart the phone. On start it asked for security code, which i don't know. I have google it, and found that the default security code is 12345. I provided the same but says it wrong security code. anybody can help to know the security code, because of this I am unable to use my phone with new SIM.
Posts: 2,304

Re: Security number

Read this thread.

My posts are my opinion and in no way the direct views of Nokia.
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Mobile Overlord
Posts: 10,192

Re: Security number

You'll have to take the phone to a Nokia Care Point so that they can reset it.

Note that:

- you must put the old SIM in and do a full backup because the reset process will wipe your phone clean.

- you must provide the NCP with proof of ownership so they know it definitely is your phone they're dealing with

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