I have worked on this issue days and nights... almost killed my self
The only think worked is when i changed the PC suite to PC suite 22.214.171.124... No OVI nothing worked in my PC except this version.
Good luck.. please let me know if that helpped
2009-08-04 8:29 - edited 2009-08-04 8:30
I had success synching Outlook 2007 contact and calendar with N97
I first installed the DVD it came with, then I updated the latest firmware, in my case from 10.2.012 to 11.2.021
I downloaded latest NSU 1.73 and it did the trick. Took about 5 min to do my 1500+ contacts.
Thanks alert_ !
Solution was to go into Installed Apps, and uninstall OVI Contacts. I can now synchronise my contacts.
Yet again users are left to test the software. Not good from Nokia
Hi everybody , I've exported my contacts using PC suit ... made a hard format , and then when I tried to import them ..I got the message ..failed to import .
Solution: what I did , I've just deleted OVI contacts from my device ..and tried to import my contacts again ...it worked, and now I got my contacts back again.
Hope this will help ...good luck
I had the sync problem and removed Ovi Contacts using the phones app manager, restarted it and it syncs fine now.
I have XP or Vista, outlook 2007, PC suite 126.96.36.199. I export contacts from outlook to file (txt, or mdb, or xls or csv)and import with PC Suite i have ans error (invalid format)
all file are good? this is one line :Pujol Catherine +33134511636 SMTP SMTP SMTP 0/0/00 0/0/00 Normale P.C. Faible FAUX Non spécifié
Almost certain you're right
I let software updater install Ovi contacts (how seriously dumb can one person be) and within 24 hrs all my contacts were gone.
The real question here and the answer I'm looking for is: Once I have got rid of my n97 do I:
A. give Maemo a chance.
B. go with iphone or
C. go with Android
I had a replacement N97 (cos I broke the old one... 8v(( ) and could not get contacts to resync from Google.
Removing OVI contacts from Applications made everything sweet again.
I would guess that OVI is preempting the 'normal' contacts routines...
Cr*p design again!
I was feeling awhile ago that my phone wasn't updating contacts from Outlook when sync'd - although only 1 error was reported - and it probably coincides with installing OVI Contacts.
Today I tried a complete update from PC to phone, wiping everything already there, and I now have 0 contacts on my phone. Grrrrrrrr. When I unchecked all the tabs apart from Contacts and then sync'd, all of a sudden I had 474 errors, one for every entry in Outlook.
Anyhow, how do I remove the OVI Contacts? If this is going to fix my problem, which sounds hopeful here, I'd like to get it done!
You need to go to Applications manager in Settings to delete the OVI Contacts application. If you continue to get errors i am afraid you will have to hard reset the phone. This will kill all the settings you have made that are stored in the Phone memory. You then ned to try and sync before you do anything else this should get your contacts back. Then you re-build your phone I did not get any C drive settings back when I restored a backup so there was a lot of work todo to get back to where I was!
Thanks for the reply. I'm working again, and here is how (apologies to anyone for whom this is really basic):
Now I need to search the forum for solutions to all my many other N97 problems, i.e.
It can't be much of a surprise that the iPhone is sweeping all before it when the N97, supposedly Nokia's iPhone killer, is so shonky in so many respects.
Yup you have an N97
• I get the DRM issue totaly at random with tracks syncd through Nokia Multimedia transfer from iTunes on Mac. Same tracks drag and drop through USB do not do this providing you have deleted the DRM'd tracks and the rest of the album first!
• Charging issue is worse for me, It can be pluggedin all night and NOT charged! I also get zero warning of low battery after it is down to 1 bar the battery will just drop out without warning. To restart the phone it has to be charged for 15 mins taken of charge (unplugged rom phone) at this stage I have a white screen with NOKIA in blue, then switch phone off with button and on again, this sometimes takes a few attempts. Battery life is totally u predictable sometimes it is OK for 2 days other times it is flat in 6 hours.
• Email, I had this problem. It was a service provider issue at Vodafone, their SMTP service is not working howver they now allow you to set your own SMTP service. Are you using Nokia Messaging? I think you need to set up SMTP on thier site as well!
• I put network settings as a gadget on my main page this gets into Connectivity screen which allows you to select wireless LAN. Select this by double clicking so you see WLAN Wizard then go to options make sure that it is not scanning . Go back, go to Destinations and you can set priorities using options menu /organise, I make sure that the Contract internet is at the bottom below all the wifi connections so it has lowest priority. Once that is done it should auto connect to known networks, you can then manually search wherever you think there is a network that you have not already used. It seems very keen to connect to Belkin 54G routers without any security, either these are not set up properly by people who use them at home or the N97 skips securty on them!
• too many applictions? Possibly yo have installed apps to the C drive , you can check using file manager in the office folder. If so get them out of there and into E I seem to run around 11.8Mb free on C and have never had an out of memory error. This may also account for slow performance.
• Ring tone, known bug, I haven't heard of a fix though some people reported it fixed when they went to release 11 firmware
• Camera is started by shutter button and the lens cover both get hit a fair bit
• Err this is a "feature" if you swipe across screen you disappear content another swipe restores it, Not sure why you would want to do this but this isintended behaviour!
• Error messages again sounds like lack of C drive memory or particularly flaky apps, both come free with N97!
• I guess you haven't tried the GPS yet . . . .
I think I shall be a regular on this forum! Thanks for the comments.
And to add insult to injury, Voda are now going to have the iPhone. I know it isn't perfect (I like user replaceable batteries) and I hate being a sheep, but the N97 seems to be too flawed for even my patience!
Watch your Voda unlimited tariff! I am on Voda and we effectively get 500Mb per month "fair use" allowance if we exceed this more than 2 consecutive monhs or by 'too much" in a single month we get charged!
Mine never complains when it looses network, first I find out is when I stop getting mail or something stops working.
I didn't know about Voda getting iPhone thst is very annoying given the N97 is such a lemon. I got the message about OS 12 but haven't got to installing it I don't have a PC at homee only Macs!
I would appreciate some one to explain how to synchronize N97 with Outlook 2003 because I only get is a sort of “copy to” either from N97 to Outlook 2003 or vice versa, but not a synchronization itself.
When I had my iPac 6515 it synchronized perfectly with Outlook and any item a should modify, delete or add was changed, deleted or added into the “opposite” device, but when I change an item in my N97 and or in Outlook, after a synchronization what I get is a double copy in both N97 and Outlook, so N97 writes “its” copy to Outlook and vice versa.
Furthermore, if I delete an item from any device, (Pc or N97), after synchronization I get a “new” copy in the device where I deleted the item.
As we can see in synchronization options you can specify the “direction” of the copy which is not, of course, synchronization as I understand it should be.
Would it work (better) with Office 2007?
I’d appreciate any suggestion.
Greetings from Seville, Spain
I had the same "PC Sync was unable to insert the following entry to the mobile phone"
nightmare for weeks.
Tried to find solution. Good news its in here:
SOLUTION: UNINSTALL CONTACTS ON OVI
However, the fact I'm stuck on an old software verision for god knows how many more months - even though I spent £600 on a SIM free phone from Nokia - means I'm probably going to drop the N97 and switch to iPhone.
What I'll miss:
- Bluetooth transfer of content/photos/music
- Multitasking (browse while texting)
- Good car kit
- Good camera with flash
What I'll get:
- Loads more interesting free apps
- No more "double billing" when Tanla/Nokia overcharge for maps / apps
- Faster response
- Better web browsing
- Better twitter apps than Gravity
I'll wait till Xmas and then survey the field.