[salagili]

Guys

I have worked on this issue days and nights... almost killed my self

The only think worked is when i changed the PC suite to PC suite 7.1.30.9... No OVI nothing worked in my PC except this version.

Good luck.. please let me know if that helpped

[1incaico]

I had success synching Outlook 2007 contact and calendar with N97

I first installed the DVD it came with, then I updated the latest firmware, in my case from 10.2.012 to 11.2.021

I downloaded latest NSU 1.73 and it did the trick.  Took about 5 min to do my 1500+ contacts.

Using Vista.

Message Edited by 1incaico on 04-Aug-2009 08:29 AM

Message Edited by 1incaico on 04-Aug-2009 08:30 AM

[jezahl]

Thanks alert_ !

Solution was to go into Installed Apps, and uninstall OVI Contacts. I can now synchronise my contacts.

Yet again users are left to test the software. Not good from Nokia

[musician2009]

Hi everybody , I've exported my contacts using PC suit ... made a hard format , and then when I tried to import them ..I got the message ..failed to import .

Solution: what I did , I've just deleted OVI contacts from my device ..and tried to import my contacts again  ...it worked, and now I got my contacts back again.

Hope this will help ...good luck 

[m1bxf]

Hi all,

I had the sync problem and removed Ovi Contacts using the phones app manager, restarted it and it syncs fine now.

Gavin. 

[guytou13]

hi,

I have XP or Vista, outlook 2007, PC suite 7.1.30.9. I export contacts from outlook to file (txt, or mdb, or xls or csv)and import with PC Suite i have ans error (invalid format)

all file are good? this is one line :

  Pujol   Catherine                                                                   +33134511636                     SMTP     SMTP     SMTP   0/0/00 0/0/00                 Normale         P.C.                 Faible FAUX         Non spécifié

 best regards

[jamesgy]

Almost certain you're right

I let software updater install Ovi contacts (how seriously dumb can one person be) and within 24 hrs all my contacts were gone.

The real question here and the answer I'm looking for is: Once I have got rid of my n97 do I:

A. give Maemo a chance.

B. go with iphone or

C. go with Android 

[edcmeister]

This solution worked perfectly for me, thanks

[muttsnutman]

I had a replacement N97 (cos I broke the old one... 8v(( ) and could not get contacts to resync from Google.

Removing  OVI contacts from Applications made everything sweet again.

I would guess that OVI is preempting the 'normal' contacts routines...

Cr*p design again! 

[rosbif]

Yup I can confirm that on my N97, it was indeed Ovi Contacts that was the culprit! I have removed it and the new entries that I have made into Outlook now synch correctly with the handset.  PHEW!

[davidaallen]

I was feeling awhile ago that my phone wasn't updating contacts from Outlook when sync'd - although only 1 error was reported - and it probably coincides with installing OVI Contacts.

Today I tried a complete update from PC to phone, wiping everything already there, and I now have 0 contacts on my phone. Grrrrrrrr.  When I unchecked all the tabs apart from Contacts and then sync'd, all of a sudden I had 474 errors, one for every entry in Outlook.

Anyhow, how do I remove the OVI Contacts? If this is going to fix my problem, which sounds hopeful here, I'd like to get it done!

Thanks.

Dave

[caber]

You need to go to Applications manager in Settings to delete the OVI Contacts application. If you continue to get errors i am afraid you will have to hard reset the phone. This will kill all the settings you have made that are stored in the Phone memory. You then ned to try and sync before you do anything else this should get your contacts back. Then you re-build your phone I did not get any C drive settings back when I restored a backup so there was a lot of work todo to get back to where I was!

Good Luck

Caber

[davidaallen]

Hi caber,

Thanks for the reply.  I'm working again, and here is how (apologies to anyone for whom this is really basic):

1. On phone, go to Settings=> Application mgr. =>Installed apps. and search for Contacts on Ovi.  Touch this and go to Options then Unistall and confirm that.
2. This didn't completely solve it for me, so I then had to go to PC Sync => Settingsand uncheck Bookmarks and RSS Feeds.  Not sure if this is because I use Firefox but it certainly wasn't working and was impacting Contacts.
3. Re-synchronise, and they're all there!

Now I need to search the forum for solutions to all my many other N97 problems, i.e.

• Music is DRM'd.  This is odd because all the same files worked great on my N95 8Gb but the N97 tells me that it cannot find the licence info.  Syncing with Nokia Music or WMP produces the same results.
• Plug in to charge and after hours, it seems the battery isn't charging and low battery warnings sound.  Turn the phone off and on and voila!  Full battery!
• Despite having set up the email, it refuses to send anything. 
• The email also goes into set up mode every time I turn the phone on.
• I have no idea how to switch from my home wi-fi to contract internet or another wi-fi connection without turning off and on again (probably need to RTFM).
• It often tells me there are too many applications and it needs to close some, even though there is only 1 open.
• It is so slow - to the extent I have had to extend the time before the voicemail cuts in, as it is nigh on impossible to get the phone to unlock and answer before auto diverting.
• Sometimes, it won't unlock at all - pull the back off, take the battery out, reboot is the only option.
• Sometimes my selected ring tone works, sometimes it defers back to the standard Nokia ring.  No idea why.
• The camera starts whenever it wants to (this might be me brushing the shutter button).
• It regularly hides the homepage content.
• I get loads of random error messages with all sorts of apps.

It can't be much of a surprise that the iPhone is sweeping all before it when the N97, supposedly Nokia's iPhone killer, is so shonky in so many respects.

David

[caber]

Yup you have an N97

• I get the DRM issue totaly at random with tracks syncd through Nokia Multimedia transfer from iTunes on Mac. Same tracks drag and drop through USB do not do this providing you have deleted the DRM'd tracks and the rest of the album first!

• Charging issue is worse for me, It can be pluggedin all night and NOT charged!  I also get zero warning of low battery after it is down to 1 bar the battery will just drop out without warning. To restart the phone it has to be charged for 15 mins taken of charge (unplugged rom phone) at  this stage I have a white screen with NOKIA in blue, then switch phone off with button and on again, this sometimes takes a few attempts. Battery life is totally u predictable sometimes it is OK for 2 days other times it is flat in 6 hours.

• Email, I had this problem. It was a service provider issue at Vodafone, their SMTP service is not working howver they now allow you to set your own SMTP service. Are you using Nokia Messaging? I think you need to set up SMTP on thier site as well!

• I put network settings as a gadget on my main page this gets into Connectivity screen which allows you to select wireless LAN. Select this by double clicking so you see WLAN Wizard then go to options make sure that it is not scanning . Go back, go to Destinations and you can set priorities using options menu /organise, I make sure that the Contract internet is at the bottom below all the wifi connections so it has lowest priority. Once that is done it should auto connect to known networks, you can then manually search wherever you think there is a network that you have not already used. It seems very keen to connect to Belkin 54G routers without any security, either these are not set up properly by people who use them at home or the N97 skips securty on them!

• too many applictions? Possibly yo have installed apps to the C drive , you can check using file manager in the office folder. If so get them out of there and into E I seem to run around 11.8Mb free on C and have never had an out of memory error. This may also account for slow performance.

• Ring tone, known bug, I haven't heard of a fix though some people reported it fixed when they went to release 11 firmware

• Camera is started by shutter button and the lens cover both get hit a fair bit

• Err this is a "feature" if you swipe across screen  you disappear content another swipe restores it, Not sure why you would want to do this but this isintended behaviour!

• Error messages again sounds like lack of C drive memory or particularly flaky apps, both come free with N97!

• I guess you haven't tried the GPS yet . . . .

Caber

[davidaallen]

Hi Caber,

I think I shall be a regular on this forum!  Thanks for the comments.

• Music - I have re-ripped some tracks which is enough to keep me going for now.  Can't even find a common cause - all were ripped from WMP, all in WMA format and there is nothing about the date that answers it as some old tracks work, some don't and similarly with new ones.  Hardly iPhone killing though.
• Charging - yep, I get the same.
• Email - I haven't used a Vodafone service; I already have 3 email accounts and don't want any more.  Am not using Nokia Messaging either.  I have deleted and reestablished my email and am now sending via send.vodafone.net rather than my own ntlworld SMTP address.  Oh well, if it works...   I still get the email set up wizard each time I turn it on though. 
• Good idea about the network settings but I already have a full screen of stuff.  To be honest, I was thinking of just using the Contract Internet as my package comes with "unlimited" browsing.  The default currently is my home network but as soon as I go out (which I do, it is a mobile after all!) it bleeps incessantly  at me because it can't connect.  And I can't seem to make it automatically switch between them, which would be nice.
• Free memory is 25.1Mb on C and 26.2Gb on E (after deleting loads of non-playing music!).  I have been installing new apps to the E drive but I still get bizarre messages.  Can't recall one right now though!
• Re the ring tone - strangely I had a text yesterday to say I need to update the software.  I am on v11.0.021 of 15/06/2009.  However, it seems to take awhile for Vodafone to release it and I was told there was no update available.
• Re the swipe, thanks!  I never knew that.  What a rubbish feature!  It is an option off the home screen anyway.
• The GPS... hmmm, yes I have.  I haven't relied on it though, as it seems to recommend slow routes, blind turnings and also the positioning doesn't seem accurate enough - I was on the M25 and it reckoned I wasn't on any road!  Is that the kind of thing you mean?  Also, I like the auto-rotating for photos but this seems to screw up the navigation.

And to add insult to injury, Voda are now going to have the iPhone.  I know it isn't perfect (I like user replaceable batteries) and I hate being a sheep, but the N97 seems to be too flawed for even my patience!

David

[caber]

@David,

Watch your Voda unlimited tariff! I am on Voda and we effectively get 500Mb per month "fair  use" allowance if we exceed this more than 2 consecutive monhs or by 'too much" in a single month we get charged! 

Mine never complains when it looses network, first I find out is when I stop getting mail or something stops working.

I didn't know about Voda getting iPhone thst is very annoying given the N97 is such a lemon. I got the message about OS 12 but haven't got to installing it I don't have a PC at homee only Macs!

Caber

[MikeSierra]

Hello,

I would appreciate some one to explain how to synchronize N97 with Outlook 2003 because I only get is a sort of “copy to” either from N97 to Outlook 2003 or vice versa, but not a synchronization itself.

When I had my iPac 6515 it synchronized perfectly with Outlook and any item a should modify, delete or add was changed, deleted or added into the “opposite” device, but when I change an item in my N97 and or in Outlook, after a synchronization what I get is a double copy in both N97 and Outlook, so N97 writes “its” copy to Outlook and vice versa.

Furthermore, if I delete an item from any device, (Pc or N97), after synchronization I get a “new” copy in the device where I deleted the item.

As we can see in synchronization options you can specify the “direction” of the copy which is not, of course, synchronization as I understand it should be.

Would it work (better) with Office 2007?

I’d appreciate any suggestion.

Greetings from Seville, Spain

[rayand]

I had the same "PC Sync was unable to insert the following entry to the mobile phone"

nightmare for weeks.

Tried to find solution. Good news its in here:

SOLUTION: UNINSTALL CONTACTS ON OVI

Phew.

However, the fact I'm stuck on an old software verision for god knows how many more months - even though I spent £600 on a SIM free phone from Nokia - means I'm probably going to drop the N97 and switch to iPhone.

What I'll miss:

- Bluetooth transfer of content/photos/music

- Multitasking (browse while texting)

- Good car kit

- Good camera with flash

What I'll get:

- Loads more interesting free apps

- No more "double billing" when Tanla/Nokia overcharge for maps / apps

- Faster response

- Better web browsing

- Better twitter apps than Gravity

I'll wait till Xmas and then survey the field.

[berien]

WOW, what a solution.  I hate deleting anything!  I always think it's going to delete everything.  But this solution worked.  Now that I've deleted OVIcontacts can anyone tell me what it was good for?  The next thing I want to solve is getting more the screen to list more than just todays appointments.  Does anyone have an EASY suggestion?

[rusgb]

This may just be chance but I think I may have spotted an issue.  My N97 mini would sync ok with Ovi on my desktop but kept failing to sync calendar and tasks.  I also noticed that the phone was not charging on USB as it should be.  Unplugging the USB and reinserting with a 'wiggle' seems to have done the trick, the phone now shows that it is charging and it has synced properly... could just be chance though?