[hale]

USB Modem (CDC device) no longer can be installed after update to PC-Suite 7.1.40.1 

The mobile is E52, latest 022.009 f/w.

Even if I select manual update to available E52, or E55 modem from the list, it gives error.

[hale]

P.S. Windows XP 32bit. Intel platform.

[RyszardZ]

I have a E71X and have the same problem. After the latest Suite update my cable connection no longer works no matter how I try to connect. The utility to connect a new phone just runs for ever and never connects.

I am paying for internet connection yet I do not have service. Nokia should think about refunding everyones charges for the month.

How do I go back to the version before which worked very good?

[hale]

I've tested latest Nokia OVI-Suite - the same problem. CDC device couldn't be installed. 

I suspect that can be related to new mobile firmware...or something like unexpected reply for mobile on certain device-dependent checking command. (E52 f/w 022.009)

[hale]

Ah, the utility connection works in my case. I can access phones data/file folders, backup it. Only unknown CDC device and not working modem function happened after Suite update.

[cwt80]

I have the same problem with my Nokia E71x. Everything works but connection to internet. I'm going to uninstall the last version of PC suite and install an older version (7.1.26.0) and see if that works. This problem started after updating to the lastest version of PC suites.I'll let you know if this works or not.

[hale]

For E52 it was fixed in new update. it appears that "Suite" programmers doesn't know even all the models that Nokia produces.