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Nokia 5230 - one touch internet access

Counsellor
fedorbirjukov
Posts: 23

Nokia 5230 - one touch internet access

Hello, I need your help.

I don't really know what is the problem...

I have bought Nokia 5230. I have gprs internet. And first time I have connected to my laptop via bluetooth. And I have used One touch internet connection via bluetooth without any problems(I have used it once).

When I tried once more... It didn't work and it's not working now.

All features of Nokia PC suite are available and working well.

But when I try to connect to the internet, it says: "Failed to connect to the network! One Touch Access could not connect to the selected device".

I don't exactly know what happend and what is going on. But it doesn't work now both via bluetooth and micro-usb.

 

I used to use my Nokia 3500c as a modem in "Nokia One touch access" before. (from the 24th of june 2010 I have Nokia 5230).

 

I have tried to solve this problem. I.e. I have downloaded the latest version of PC Suite. But it didn't help.

 

What can you advice?

 

Best regards,

Fedor Biryukov.

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Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

I forgot. Some system information.

Windows XP Pro SP 3 v.2002
Nokia PC Suite 7.1.51.0
Connection method - cable and/or bluetooth?

 

P.S.: I'm almost 100% sure that if I try to connect to the internet from Ubuntu it will be available. Nokia 3500c worked fine without any drivers and additional programs. With symbian device it can be a bit different, but not difficult, I suppose.

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Mobile Guru
coolbelief
Posts: 1,664

Re: Nokia 5230 - one touch internet access

After phone connected in PC Suite, Right click "My Computer>manage>device manager> and see if "Nokia 5230 Modem" is installed under modems.

" I'm almost 100% sure that if I try to connect to the internet from Ubuntu it will be available. Nokia 3500c worked fine without any drivers and additional programs. With symbian device it can be a bit different, but not difficult, I suppose."
Agree! A lot easier than Windows.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
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Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

I have already visited device manager. There I have 2 Portable devices:

 

5230:

General:

    device type: portable devices

    manufacturer: Nokia

    distribution: Nokia Device Bus

Driver:

    Microsoft, developed in 22.02.2006, version 5.2.5326.4762.

 

5230:

General:

    device type: portable devices

    manufacturer: Nokia

    distribution: 351514047818971

    device status: The device is disabled. (Code 22) Click "Add" to use this device.

Driver:

    Nokia, developed in 13.04.2010, version 7.0.55.0, digital signature - Microsoft Windows Hardware Compatibility Publisher.

And I cannot connect this (second) device.

 

What should I do?

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Mobile Guru
coolbelief
Posts: 1,664

Re: Nokia 5230 - one touch internet access

Modem??

"Right click "My Computer>manage>device manager> and see if "Nokia 5230 Modem" is installed under modems."

There is No 5230 Usb Modem installed?
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
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Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

I have 3 modems in device manager: HDAUDIO Soft data fax modem with smart pc Nokia N73 Bluetooth modem PC Connectivity Bluetooth modem That's it. No nokia 5230 modem. In network connections i have many items: nokia 3500c usb modem (OTA), #2, #3, #4, nokia 5230 usb modem (ota), hdaudio soft data fax modem with smartcp (ota), pc connectivity bluetooth modem (ota).
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Mobile Guru
coolbelief
Posts: 1,664

Re: Nokia 5230 - one touch internet access

"nokia 5230 usb modem (ota)"
and when you dial this manually , what it says? same error?

And You are intended to use all of them or Only 5230?
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
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Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

when i try t cnnect it manually i get error 692: apparat error in modem or another communication device. I don't knw why there are so much access points. I have never used them manually. And about one year i was working under ubuntu gnu/linux.
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Mobile Guru
coolbelief
Posts: 1,664

Re: Nokia 5230 - one touch internet access

[ Edited ]

So go to network connections and delete ALL OF THEM.

Uninstall PC Suite(Everything with the name of Nokia), Clean Windows registry (CCleaner), reboot , Reinstall PC Suite, (You can also try Ovi Suite), use USB Cable Connection to phone and try to connect one touch access. (Obviously configure it before connecting)
Good Luck.

Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
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Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

I have still the same errors and problems...

And OVI suite gives no access to the internet, in general...

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Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

I have tried it in ubuntu. The same problem.

So, we can say it's not the problem of computer side.

What options on the phone can cause this situation?

When computer tries to establish internet connection and after that I can see on my phone symbol of internet connection but with dotted lines.

I hope I'll visit nokia care point tomorrow because I need to install one more language on my phone and also because of this problem.

 

Have you any more ideas?

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Mobile Guru
coolbelief
Posts: 1,664

Re: Nokia 5230 - one touch internet access

"I have tried it in ubuntu. The same problem."

Ubuntu 10.04 Lucid Lynx? and how? with "NetworkManager Applet" in notification are?
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
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Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

Yes, I have a clean ubuntu installation on my pc. I've connected my phone to pc via usb, opend network connections manager, selected 'new' in 'broadband connections' category. It has detected all right. I have simply checked nm and started nm-applet, viewd it in the notification area, tried to connect to the broadband network... But after that there are no broadband connections and nm doesn't detect my phone anymore. It has said smth like pc suite said. There was a problem while connecting to device...
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Mobile Guru
coolbelief
Posts: 1,664

Re: Nokia 5230 - one touch internet access

[ Edited ]

"nm doesn't detect my phone anymore"
not even after rebooting both PC and Phone?

Make Sure you are not using USB HUB or Extension.
and if your are not, then i suppose problem is at phone's end.

If you want to try something yourself, try Soft reset; Dial this code as normal phone number *#7370# enter ur lock code, Default is 12345.
it'll wipe C/Phone memory, so BACK UP DATA FIRST, (MANUALLY, means not as *.nbu file, but sync all ur important information from phone in PC Suite, Contacts, msgs etc)

Otherwise you'r planing to visit Nokia Care Point you mentioned, they'll hopefully fix it.

Good Luck .

Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
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Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

Thanks, I'll try. And Nokia care point is not for me... I have expected it. But... Not so expensive...

One more language costs 30 euro. I haven't even asked anything about internet connection. Sorry, it is money for me...

 

Thanks a lot. I'll write about my results after another try...

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Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

I have still the same problems. Nothing helps... This device makes me hopping mad... After cleaning of c drive i have some problems with syncronysation. I have never thought nokia phone can bring so much probems... Doeas anyone has any ideas?
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Mobile Guru
coolbelief
Posts: 1,664

Re: Nokia 5230 - one touch internet access

Which cable you are using ?

CA-101?
http://www.nokia.ie/find-products/accessories-release6/all-accessories/memory-cards-and-cables/cable...
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
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Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

It seems to be so. I have a micro usb cable for nokia phones. It costs 10 euro. Is it imortant. I have the same probems even if i connect via bluetooth.
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Mobile Guru
coolbelief
Posts: 1,664

Re: Nokia 5230 - one touch internet access

"I have the same probems even if i connect via Bluetooth."
Then there's no problem with cable i suppose.

and i m afraid you'll have to visit Nokia Care Point once more.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc

Current Phones: Nokia N9, iPhone 4
Please use plain text.
Counsellor
fedorbirjukov
Posts: 23

Re: Nokia 5230 - one touch internet access

So, after a pause. I don't exactly know wich cable I'm using. It's a cable for all nokia phones with micro-usb. I have got my laptop connected to the internet via usb cable, but I have really no internet on my laptop. I see the connection on the laptop, i see it on my phone displayed as 'Modem', but when i try to browse something or simply 'ping google.com' i see i have no internet access. One touch connected my phone to the internet after i have deleted all the connections and connected my phone again. But still no internet ((((

And I was in nokia care point once more, but it was closed... Why??? Nobody knows. It was right time...
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