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Hi there, my partner and I have just bought ourselves the 6500 slide and are both having problems getting the PC Suite to work. Tried uninstalling it, downloaded latest version, swapped handsets and still does not work. Occasionally when clicking on the icons it will open, until you click on the Contacts and then it just freezes and locks up the PC Suite altogether? Sometimes it won't even recognise the phone is connected! Has anyone any ideas please that could fix this?
You don't give much info to go on, so here are some general tips:
You should deactivate your antivirus and firewall software during the installation of PC Suite, as they can interfere with correct installation.
Current versions of PC Suite support only Windows 2000, XP and Vista. If you have Vista, ignore the CD that came with the phone and download the latest version 6.85 from the Nokia web site, this is the first with official support for Windows Vista.
Are you using a cable connection to your PC or Bluetooth? If using Bluetooth, it is best to use the standard Windows Bluetooth drivers as opposed to drivers provided by manufacturers of Bluetooth dongles.
Hi, I've just downloaded the latest PC suite for the Nokia 6500 slide. When I try to import a plain and simple .csv file containing all my contacts, following the procedure in the help files, I get a message saying "can't import this file. Please check the file format." I know the format is OK, as the file imports faultlessly into other phone software suites on the same computer. Tried several times with different files. Any ideas? Thanks Peter Running Vista on an Intel Mac > No problems with other phone software.