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Nokia Link on Mac not working (dpengine process ea...

Advisor
njeisecke
Posts: 17

Nokia Link on Mac not working (dpengine process eats 100% cpu)

Nokia Link starts a process called dpengine that eats up 100% of the cpu cycles.

 

Im usign the latest iTunes 10.5. Could that be a problem?

 

Thanks

 

Nils

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Employee
atammin
Posts: 110

Re: Nokia Link on Mac not working (dpengine process eats 100% cpu)

@Nils,

 

How long does it keep using the CPU? Does it happen every time, or just on first connection?

 

(On first connection Nokia Link indexes what kind of media you have in your phone and computer libraries. After first time, we only check for deltas - so once the initial indexing is done, it should be much lighter and faster).

 

Thanks,

Aki

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Advisor
njeisecke
Posts: 17

Re: Nokia Link on Mac not working (dpengine process eats 100% cpu)

Hi, I've tried it for > 10 mins.

The library contains > 16000 songs.

I've just started it again and I will give it more time.

However, why don't you simply scan the iTunes XML File?

Nils
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Advisor
njeisecke
Posts: 17

Re: Nokia Link on Mac not working (dpengine process eats 100% cpu)

Backtrace:

 

#1 0x00320267 in QByteArray::QByteArray ()
#2 0x0032034a in QByteArray::mid ()
#3 0x17077550 in ID3v2Parser::FeedData ()
#4 0x1706e3a7 in Dp::CDpMp3ParserPlugin::smileytongue:arseResource ()
#5 0x00018ace in Dp::smileytongue:arserEngine::smileytongue:arseResource ()
#6 0x000154d6 in Dp::smileytongue:arserEngine::smileytongue:arseResourceWithin ()
#7 0x17219b14 in Dp::CDpFSFile::RefreshObject ()
#8 0x171d6407 in Dp::CDpiTunesMediaLibrary::ExecuteOperation ()
#9 0x171e5484 in Dp::CDpContainerObjectT<Dp::CDpEnumObjectT<Dp::CDpEngineObject<Dp::IDpObject> > >::ExecuteOperationItem ()
#10 0x171f0d66 in Dp::CDpContainerObjectT<Dp::CDpEnumObjectT<Dp::CDpEngineObject<Dp::IDpObject> > >::CommitChanges ()
#11 0x171c6e42 in Dp::CDpAddObjectsHandler::AddObjectsToTarget ()
#12 0x171c4f2f in Dp::CDpMaciTunesPlaylistSupport::EnumerateData ()
#13 0x171cb307 in Dp::CDpiTunesPlaylist::GetReferenceList ()
#14 0x171ca78c in Dp::CDpiTunesPlaylist::RefreshObject ()
#15 0x171ca615 in Dp::CDpiTunesPlaylistLibrary::UpdateObjectMetadata ()
#16 0x171e8258 in Dp::CDpEnumObjectT<Dp::CDpEngineObject<Dp::IDpObject> >::NotifyEnumResults ()
#17 0x171ed6b7 in Dp::CDpEnumObjectT<Dp::CDpEngineObject<Dp::IDpObject> >::EnumObjectsBegin ()
#18 0x000326d4 in Dp::CDpSessionEndPoint::HandleEnumCommands ()
#19 0x00033806 in Dp::CDpSessionEndPoint::smileysurprised:nHandleCommand ()
#20 0x00045df0 in Dp::CDpIPCServerMac::smileysurprised:nThreadWait ()
#21 0x0001b640 in Dp::CDpThreadMac::smileyvery-happy:pWorkerThread ()
#22 0x97789259 in _pthread_start ()
#23 0x977890de in thread_start ()

 

it never returns from Dp::CDpMp3ParserPlugin::smileytongue:arseResource ()

 

lsof says it's having one mp3 file open:

 

DpEngine 7935 njeiseck 90r REG 14,2 6087112 435642 /Users/njeiseck/Music/iTunes/iTunes Music/PeterLicht/__Vierzehn Lieder/02 Shiva.mp3

 

So maybe this file's id3 tags are corrupted or something?

 

Nils

 

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Advisor
njeisecke
Posts: 17

Re: Nokia Link on Mac not working (dpengine process eats 100% cpu)

Update: After removing the problematic mp3 files (anybody interested in analyzing the files?) and waiting for a looooong time Link displayed (some of) my playlists and could sync with N9.

 

However after the second start it still starts using all of my CPU.

 

Backtrace shows that it does an endless series of sqlite queries.

 

This is currently totally unusable for me.

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Employee
magovoru
Posts: 345

Re: Nokia Link on Mac not working (dpengine process eats 100% cpu)

Hi njeisecke,

Could you follow this link http://tiny.cc/k3lwf and create error report ?

Could you attach those files also?

 

Best regards,

Marina

Nokia Link support team


Cheers,
Marina
Nokia Suite team

Click on the Star Icon below if my advice has helped you!
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Advisor
njeisecke
Posts: 17

Re: Nokia Link on Mac not working (dpengine process eats 100% cpu)

done that.

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Employee
magovoru
Posts: 345

Re: Nokia Link on Mac not working (dpengine process eats 100% cpu)

Thank you njeisecke,

 

The fix will be available in 1.2 Nokia Link.

Could you verif this issue when 1.2 will be available?

 

 


Cheers,
Marina
Nokia Suite team

Click on the Star Icon below if my advice has helped you!
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Advisor
njeisecke
Posts: 17

Re: Nokia Link on Mac not working (dpengine process eats 100% cpu)

Sure.

Nils
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Ex-Administrator (Retired)
Posts: 202

Re: Nokia Link on Mac not working (dpengine process eats 100% cpu)

We have now published Nokia Link 1.2 Beta at Nokia Beta Labs:

Read more at https://betalabs.nokia.com/apps/nokia-link

 

-Kale

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