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I used the mem card to backup the phone memory and now when I go to restore it back to the phone I get an error "start up failed please contact retailer"
I've managed to fix that error via a Master reset (3* and green button on power up). I think that the data on the mem car is corrupt, however I've got all my contacts on there, is there any way that PC suite can read the backup data on the mem card.
Access the Card using a Memory Card Reader Via PC. You should get the files on it. Copy the file from the Backup folder (make sure "show hidden files is set to On" in Folder Options under Tools in Windows Explorer) to a Safe Place on you PC. Format the Card with the Usb Reader & then format the Card again with the Phone.
Connect the Card via USB & select Mass Storage Mode. Transfer the File you copied earlier to the Backup folder on it. Click "Safely remove Hardware" Icon in the Taskbar. Select the USB Device & click Stop using this Device. Disonnect the Cable when Windows notifies you that it is now safe to remove the Device.
Again Connect the Cable in PC Suite mode. Use PC suite to restore your Backup.