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Nokia PC Suite and XP Service Pack 3

Advisor
Posts: 11
Accepted Solution

Nokia PC Suite and XP Service Pack 3

Hello,

Does anyone know when PC Suite compatible with XP SP3 will be released please?

Stephen.
Contributor
Posts: 5

Re: Nokia PC Suite and XP Service Pack 3

What?

PC Suite is working just fine here on my two "XP SP3 computers"
Advisor
Posts: 14

Re: Nokia PC Suite and XP Service Pack 3

Well it doesn't work here (while previous version used to) though I'm not sure the problem is due to SP3...
Advisor
Posts: 11

Re: Nokia PC Suite and XP Service Pack 3

Hello,

I have managed to install on a machine with SP2, but my machine on SP3 does not work, despite trying all the tricks (the connectivity issue problem).

As the other responder indicates, it may be unrelated to SP3, but I have no way of telling.

Regards.
Mobile Visionary
asem305
Posts: 973

Re: Nokia PC Suite and XP Service Pack 3

the best way to start is to remove the old version from the machine before installing the new one, i also recommend removing nokia connectivity solutions.
use nokia pc suite cleaner to clean all traces of the old version : http://download.chip.eu/en/Nokia-PC-Suite-Cleaner-3.6_977782.html

then install the latest version.
Fear not those who argue but those who dodge
Advisor
Posts: 14

Re: Nokia PC Suite and XP Service Pack 3

PC Suite Cleaner doesn't clean version 7.x ...
Advisor
Posts: 11

Re: Nokia PC Suite and XP Service Pack 3

Hello,
I've still not managed to install this and tried several times. As previous post, the cleaner does not work on this version.

Have cleared out all on the computer, and registry and still not had success, so there is some clutter somewhere I guess which is screwing things up.

Tried the WDF file, clearing out hidden files in Local Settings etc, seperatel installing usb driver.

Keeping a look out for a solution.
Advisor
Posts: 14

Re: Nokia PC Suite and XP Service Pack 3

Same here.
I've uninstalled everything many times, even re-installed versions that used to work to no avail. Installed the drivers separately, cleaned inf files, remove the wdf01000 driver, and so on.

I think I've tried everything I've read on this forum or things that I could think of....
Registered Member
Posts: 1

Re: Nokia PC Suite and XP Service Pack 3

Same problem here...
Advisor
Posts: 11

Re: Nokia PC Suite and XP Service Pack 3

Can I confirm with the other users who have experienced similar problems that their Windows Installer is corrupted?

I am pretty sure that the PC Connectivity Solution is the application which causes the problem, and when the installation has completed, after a reboot, it is not possible to install another application or repair or remove PC Suite because the Windows Installer reports that that Windows must be in safe mode or there is another problem.

I am only able to go back to a fully working system by performing a restore (and then clearing out all the relevant directories).

Like others, I have tried all sorts of things to try and get this to install, including purging the registry.

Anyone found a solution please?
Advisor
Posts: 11

Re: Nokia PC Suite and XP Service Pack 3

Hello,

I have managed to finally install PC Suite, but have done several things, one of which has resulted in success. The one I believe solved the problem was this one, but if others report it does not work for them, I will post the other things tried.

In the registry, HKey Classes Root only contained permissions for Everyone, I have added SYSTEM to it. This was in response to a windows installer helpfile with MS:
http://support.microsoft.com/kb/315353.

Please note the usual warnings that messing with the registry can stop your PC booting. Follow the MS advice carefully.

Good Luck.

Note: I have installed the latest Beta, but at first this gave the same symptoms as before, so was not, in itself, the solution.
New Member
Posts: 2

Re: Nokia PC Suite and XP Service Pack 3

Hello all. Like probably many of you, I have down loaded Service Pack 3 after having my laptop rebuilt in the past dew days. I was amazed by the ridiculous problems in re-installing software again including PC Suite 7.0.

After much searching on the net but NOT fiddling with the registery and that technical stuff, I found the easiest way to do this was to use the download link in the Nokia CA site. It worked perfectly and once again, my Nokia E51 syncs no problem at all. Hope this helps chaps. Peter.

http://www.nokia.ca/A4980066