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PC Suite deosn't sync with E90

Counsellor
ahmedb72
Posts: 19

PC Suite deosn't sync with E90

Hi all,

Please help me in resolving my issue.

I bought E90 and couldn't sync it with Outlook to transfer my contacts to it.

Here are the steps I followed:
1. I connected the mobile using USB cable.
2. The mobile recognized by the PC Suit
3. I clicked on the "Sync" icon. The Nokia PC Sync window opens.
4. When I click on "Synchronized Now" or "Settings" buttons, nothing pop ups.

Here is the setup information:
Windows XP SP2
PC Suite 6.85.14.1
The connection method: cable
E90 Firmware version 7.40.1.2

Any help is highly appreciated.
ozOracle
Mobile Guru
manta
Posts: 3,726

Re: PC Suite deosn't sync with E90

run a repair to Nokia PC Suite through add/remove programs in control panel, then boot PC . Restart and try again.

Make sure that in phone side you select PC Suite mode(which I think you do because PCSuite recognises your phone).

I assume your E90 is fresh and new from sales package (not old and previous owner might have messed the sync profiles in phone) so there should be preinstalled PC Suite sync profile in phone which you should not edit/change)
Counsellor
ahmedb72
Posts: 19

Re: PC Suite deosn't sync with E90

Hi Manta,
I performs the steps you suggested. Still the same problem exists.

Yes the mobile is new from sales package.

Probably the synchronization program has a trouble. Do you know its corresponding exe file?
ozOracle
New Member
Posts: 2

Re: PC Suite deosn't sync with E90

hi
I had the same problem with pc suite not working with an out of the box install. we discovered that the software provided with the phone is incorrect and you will need to download E90 sync software from the web and install that.
Stevi
Contributor
Posts: 5

Re: PC Suite deosn't sync with E90

Cannot connect with cable but when insert cable there is a sound. Mine Nokia E90

But work fine with another notebook. All the same but the last line.

DELL XPS M1330
PC Connectivity Solution:
Version 8.15.0.0

[Nokia Connectivity Cable Driver:]
Version 6.86.11.0

Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 2
Language: English
Language for non-Unicode programs: English

Detected Internet browsers:
- Microsoft Internet Explorer 7.0 (Default browser)

Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 2180)
- Broadcomm (Version: 5.1.0, Build: 3400)

Nokia PC Suite - 6.86.9.3
Cable DKE-2

Cannot connect with cable but when insert cable there is a sound.

But work fine with another notebook. All the same but the last line.

DELL LATITUDE D620
PC Connectivity Solution:
Version 8.15.0.0

[Nokia Connectivity Cable Driver:]
Version 6.86.11.0

Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 2
Language: English
Language for non-Unicode programs: English

Detected Internet browsers:
- Microsoft Internet Explorer 7.0 (Default browser)

Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 2180)

Nokia PC Suite - 6.86.9.3
Cable DKE-2

Please assist
Mobile Guru
cricfancy
Posts: 2,267

Re: PC Suite deosn't sync with E90

Hi,

I dont have any issues in syncing e90 with Win XP 32 bit sp-2 english OS, contacts calenders are syncing without any fail.
Advisor
jedi1
Posts: 12

Re: PC Suite deosn't sync with E90

Hi, i also have a minor problem pls can you assist me. i updated to the new nokia pc suite, which installed fine, the phone does sync and i am able to save pics etc to the pc. Yet, when i try to connect to the internet it says can't find modem? This was not a problem before up until i tried to connect after i installed the new pc suite. Also if i try to open my pictures using pc suite i get a "window has encountered a problem and needs to close"? Should i just un-install pc suite and re-install it again?