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Zune connection failure every time I try to upgrad...

Posts: 88

Zune connection failure every time I try to upgrade

This page says that the Zune certificate is corrupted every time you change your Windows password. Is this really true?


I only use Zune to upgrade my Lumia 900. I've done it 3 times, and every time I've had to delete the Zune certificate and delete the Crypto/RSA file listed in the second answer on that page before I've been able to connect with Zune. (I have a company PC with forced password changes.)


Doesn't Microsoft consider this a design flaw in Zune?

Mobile Overlord
Posts: 10,000

Re: Zune connection failure every time I try to upgrade

As Zune's days are strictly numbered since release of Windows Phone 8, I doubt that this issue is likely to attract rectification.

Happy to have helped forum in a small way with a Support Ratio = 37.0