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nokia c3-00 not detected by PC suite

Advisor
Posts: 9

nokia c3-00 not detected by PC suite

Hi, I bought a new C3-00 mobile with a new data cable. I installed the latest PC suite and tried to connect the phone with my PC. however, the mobile is not detected. can someone help?
Ex-Moderator (Retired)
haZey
Posts: 2,029

Re: nokia c3-00 not detected by PC suite

Hi nebgeb,

 

Could you confirm that you are using Nokia PC suite and not Ovi suite? If this is the case, please download Ovi Suite (3.1.1.90).

 

Before connecting, please check that your computer is not behind a firewall or a anti-virus which will cause interuptions with connecting the phone to the PC. Also make sure the drivers have been installed properly or the phone will not be recognised by your PC.

 

Regards,

 

Wai

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New Member
guiljo
Posts: 2

Re: nokia c3-00 not detected by PC suite

Thanks for stating what should be obvious (company policy, certainly), but it clearly isn't that easy. I used several different versions of PC Suite and Ovi Suite, and the problem has always been the same: one day it works, one day it doesn't.

I used to use Ovi Suite as you recommend, but I quickly uninstalled it all when I realized how badly bugged it was, completely unusable.

Following advice on some forums, I reinstalled PC Suite instead, which worked more often for a while (at least I could use some of the functions), but today it doesn't.

Is there any reason why Nokia PC/Ovi Suite is most of the time unable to detect the phone, while Windows explorer has no problem seeing it and showing its file contents?
Mobile Guru
Srikanthsd
Posts: 2,056

Re: nokia c3-00 not detected by PC suite

I have C3 00. The size of the mini USB port of C3 is bit larger in size. I have used many cables to fit the size. Sometimes it connects sometime it won't cause pin has no standard size.
I have to adjust the size of pin of data cable to get it connected.
It worked. It is hardware related.
Maybe not with your case.
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